About Rivian
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
In this position, the Service, Collision, 3rd Party Learning Experience Designer will play a critical part in designing and developing rich, engaging and scalable learning experiences for the Technical Service teams. A successful candidate will have experience conceptualizing, developing and deploying compelling learning experiences for our quickly growing internal and external Service and Collision networks. This will require cross functional collaboration between many facets of the Service organization from Service Engineering to the tooling and documentation teams. The ideal candidate combines instructional design expertise with a deep understanding of user-centric design principles to craft scalable learning solutions across various modalities (ILT, OLT, VILT).
Responsibilities
Design, develop, implement and maintain instructional materials and content for training programs using effective instructional design methodologies and technologies
Partner with Service, Collision and 3rd party stakeholders and L&D team to build technical and non-technical training based on needs assessment in individual departments
Expertise with e-learning platforms and practices to design engaging eLearning material in adaptive learning methods
Partner with internal and external stakeholders and liaise with experts regarding development needs
Evaluate, create, organize and execute learning strategies/programs
Support learning program initiatives and projects by using your expertise in designing, developing, planning, implementing, and assessing learning content
Build relationships across the company, Collision, and 3rd party networks to be able to understand high-value opportunities
Create design documents outlining course objectives, content, assessment, and evaluation criteria
Develop assessments and metrics to gauge employee performance and program outcomes; transform data into meaningful and engaging executive style summaries/presentations
Organize and assist in developing learning manuals, pre-work and course evaluation procedures (inclusive of multimedia visual aids and other educational materials)
Create effective eLearning's and facilitator guides to help grow and scale the Learning and Development at Rivian
Design Google Slides for ILTs and briefings
Qualifications
Extensive knowledge of instructional design, eLearning software (Articulate 360 and Google Suite preferred)
Experience supporting a Learning Management System, specifically Cornerstone On Demand
Familiar with video content creation and editing (Adobe Premiere, Final Cut Pro, or Synthesia)
Familiarity with other learning technology solutions (AR/VR, CGI, 3D imaging)
Experience using industry standard learning methodologies (ADDIE) to design learning programs for various levels of Service employees
Ability to simplify complex technical concepts into digestible and consumable content
6+ years of experience with proven success in similar role
3+ years experience in Graphic Design
Self-motivated individual with knowledge in instructor led (ILT) training, virtual learning, eLearning, and on-the-job (OJT) methodologies
Sense of pride in work, willingness to take responsibility and committed to working as a member of the team
Communicates effectively by delivering clear and compelling messages to Stakeholders and learners alike
Ability to analyze logically and navigate ambiguity
Familiarity with adult learning principles, theories, concepts and development technologies or modalities, practical experience and application of training development models
Able to manage a design project management end to end
Ability to meet aggressive timelines for deliverables, with accuracy, quality and attention to detail
Organized with strong ability to prioritize and effectively manage multiple projects simultaneously
Clear and concise verbal and presentation skills
Strong problem solving and critical thinking skills
Extreme attention to detail
Ability to apply instructional design methodology to creation of content, tools and program
Thrives in fast-paced, dynamic environments
Capable of traveling to get hands on time with the product / support technical training development
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry,... For full info follow application link.
Equal Opportnity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at
[email protected].
