Employment Type:
Full time
Shift:
Description:
Provide one-to-one, compassionate care and love your job
Trinity Health At Home provides compassionate, exceptional care where people are most comfortable: at home. We are the area's most comprehensive home care provider with trusted quality of care. With new strategy, vision and technology, we are growing and shaping the future of healthcare!
We have a pioneering care model with Home Care Connect, our integrated virtual care program that helps patients avoid preventable ER visits and hospitalizations. It enhances our clinical excellence with advanced, easy-to-use remote monitoring technology and 24/7 access to our Virtual Care Center RNs.
Referral Support Specialist Position Summary
The Customer Care Center (C3 ) Referral Support Specialist role exists to support the HCCs (hospital- based liaisons) with referral entry and referral insurance verification. This role acts as data entry hospital support role. The RSS person is responsible for accepting, importing and entering referrals from our RHMs into the EMR System. This role is also responsible for the insurance verification and authorization for certain payers.
Your opportunity
Enjoy a truly patient-centered focus
Excel with supportive, motivated colleagues in an inspiring environment
Flexibility
Competitive salary
Career paths and professional development
Learn the industry's best, easy-to-use, advanced technology
Other benefits
Day 1 Benefits - Health, dental and vision insurance
Daily Pay
Short and long-term disability
403b
Generous paid time off
Mileage reimbursement
Comprehensive orientation
Minimum Qualifications
Associate degree preferred; High School diploma required with equivalent 2-4 years industry experience.
2-3 years home care, hospice, discharge planning, or case management experience preferred
Working knowledge of governmental reimbursement criteria, knowledge of third party/managed care contracts related to Trinity Health At Home services preferred
Microsoft computer skill set required; experience with Trinity Health At Home software platforms and applications preferred
Working knowledge of standard office equipment and remote technology required
About Trinity Health At Home
Trinity Health At Home is a national home care, palliative care and hospice organization serving communities in twelve states. We are a comprehensive, trusted provider of home care and end-of-life care in the sacred place that people call home. A Catholic-based, non-profit organization, we serve patients and their loved ones with home care (skilled nursing, physical/occupational and speech therapy and medical social work), hospice and bereavement services. Our legacy continues with a pioneering, future-thinking care model. We blend clinical expertise with our exclusive Home Care Connect virtual care program to help patients achieve their health goals. We have energizing new vision and strategy. Join us and shape the future of healthcare!
Apply Today!!!
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
