Student Assistant - Technology Support
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Student Assistant - Technology Support
Salary
$17.42 - $28.71 Hourly
Location
Lansing, MI
Job Type
Non Career
Job Number
2795-25-TECH-SA-A-033
Department
Lottery
Opening Date
04/16/2025
Closing Date
4/23/2025 11:59 PM Eastern
Bargaining Unit
UNITED AUTO WORKERS (UAW)
Description
Benefits
Questions
Job Description
The Michigan State Lottery strives to maximize net revenues to supplement state education programs; to provide fun and entertaining games of chance, and to operate all games and bureau functions with nothing less than total integrity.
As a student assistant working for the Technology Support Division, the employee will be responsible for assisting the Technical Support team with workstation support, various administrative support tasks and customer service functions based on operational needs. Additionally, the student will assist in the logging of help desks calls, maintenance of documentation and responding to emails and phone calls.
To qualify for the position, you must be currently enrolled and regularly attending a post-secondary educational institution or have a letter of acceptance to a post-secondary institution for the summer or the fall/winter 2025 semester. Employees who are employed in the Student Assistant classification are limited to working no more than 129 hours per month.
Position Description (https://mcsc.state.mi.us/AgencyPDFs/SA%20T%20ECH.docx)
The Michigan State Lottery is proud to be a Michigan Veteran's Affairs Agency
Silver Level Veteran Friendly Employer.
Required Education and Experience
Education
Current enrollment in a vocational or technical school, or post-secondary educational institution.
Experience
No specific type or amount is required.
Additional Requirements and Information
To be considered for this position, you must submit to the following initial background check requirement(s). In accordance with Civil Service Regulation 2.07, you may be sanctioned from applying to positions with the State of Michigan, permanently or up to (3) three years, should you fail to pass/submit to the pre-employment drug test. Under Civil Service Regulation 3.06, you may be sanctioned from applying to positions with the State of Michigan, if you make any false statements or omissions of a material fact during the selection process. Civil Service Rule 2-7 requires that all persons who are not currently state employees submit to and pass a pre-employment drug test. This urine sample test must be administered within24 hours,or your offer may be rescinded. An applicant must remain at the testing site until the testing process is completed and permitted up to 3 hours to provide a sufficient specimen. It is considered a refusal to test if an applicant fails to provide a sufficient amount of urine for a drug test within the allowed time. Positions within the Bureau of State Lottery will require a criminal history background check.
Job Specification (https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/S/StudentAssistant.pdf)
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.
Non-career employees are not eligible for insurance benefits, but they may be able to participate in deferred-compensation 401k and 457 plans and earn paid sick time.
01
STUDTAST - Are you currently enrolled in vocational or technical school, or a post-secondary educational institution? If so, please attach a copy of your evidence of enrollment or acceptance to an educational institution.
Yes
No
02
When are you available to work?
All year
Only during school year
Summer only
03
How many hours per week are you available to work?
10 hours or less per week
11-15 hours per week
16-20 hours per week
21-29 hours per week
04
Please select your level of experience using Microsoft Word and Excel.
None
Less than one year
One - two years
Two years or more
05
Please select your level of experience in customer service.
None
Less than one year
One - two years
Two years or more
06
Please explain when and how you gained customer service experience. If you do not possess this experience, please indicate N/A.
07
Please select your level of experience troubleshooting computers.
None
Less than one year
One - two years
Two years or more
08
Please explain when and how you gained experience troubleshooting computers. If you do not possess this experience, please indicate N/A.
09
As part of our screening process, we are requesting a separate cover letter, resume and letter of acceptance to a post-secondary education institution or proof of enrollment attached to your application; this is in addition to your job experience listed on your NEOGOV profile. Did you attach these documents? Failure to attach all of the requested documentation may eliminate you from further consideration.
Yes
No
10
Lottery employees and family members residing within the same household are prohibited from purchasing lottery tickets and from participating as a worker in charitable gaming events licensed by the bureau (i.e bingo, raffle, etc). Does this condition of employment present a problem for you?
Yes
No
11
If this condition of employment is a problem, please explain why. If this isn't a problem, please indicate N/A.
Required Question
Employer
State of Michigan
Department
Lottery
Address
[email protected]
101 East Hillsdale
Lansing, Michigan, 48909
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