LaVigne Home Mission Statement:
Providing compassionate end-of-life care to those in physical or financial need, regardless of ability to pay.
Position: Operations Supervisor
Reports to: Board President
Hours: Full time, 40 hours per week; 12-20 hours of caregiving each week
Special Conditions: Flexible scheduling for guest caregiving, including evenings, weekends, holidays, and on-call.
Duties:
- Engages in the recruitment and selection process for new personnel.
- Actively recruite new volunteers.
- Schedules and coordinates training for caregivers and volunteers.
- Provides hands-on, in-home training after classroom instruction.
- Reviews and tracks volunteer hours; including a monthly report to the Operations Committee and AmeriCorps.
- Creates and manages the monthly staff schedules and adjusts as needed. Develop a coordinated process to handle call offs.
- Coordinates and manages guest admissions including communciation of expecations to families.
- Coordinates meal prep and identify grocery needs.
- Addresses any issues or concerns with the guest's plan of care or hospice agencies.
- Provides oversight of cleaning schedule and delegates tasks to staff.
- Monitors inventory and organization of supplies in rooms an storage areas.
- Prepare a weekly Caregiver Connection Memo to inform all staff members about the currrent isssues.
- Conducts quarterly staff meeting with udpates and education topics.
- Record and report on staff compliance issues including indident reports to the Operations Committee.
- Audit medication records including controlled substance counts, and provide documentation variances to the Operations Committee.
- Attend operations meetings and report issues related to staff, maintenance, guests, or families.
- Conduct performance assessment of caregivers.
- Assist with updating policies and procedures.
- Other duties as directed by the Board of Directors.
Qualifications:
- Understand non-profit status and goals of LaVigne Home Operations.
- Pass criminal background check and drug screen.
- Attendance reliability.
- Knowledge of medications used in the care of individuals at the end-of-life.
- Previous experience with overseing and managing others.
- Experience in providing direct care to individuals.
- Skilled in fostering team collaboration.
- Proficient computer and office skills
- Compassion for terminally ill guests and their families.
- Knoledgeable in hospice care and basic caregiving.
- Capability to address the requirements of guests and families, attending to their physical, emotional and spiritual needs.
- Collaborative spirit and positive presence.
- Strong written and verbal communication skills.
- Understanding and adherence to HIPPA regulations.
- Commitment to continuous learning with an emphasis on end-of-life symptoms managemetn; pain mangement; spirtiuality of end-of-life care, and non-profit management.
