Description
SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.
This role is dedicated to delivering exceptional Guest Services as part of our Housekeeping TEAM, ensuring the hotel's appearance and cleanliness. As a Housekeeping Inspector, your primary responsibility is to guarantee guest satisfaction by creating an inviting and comfortable atmosphere that makes guests feel at home from the moment they enter their room. You will foster a sense of well-being and revitalization for our guests. Additionally, you will provide leadership and inspire our Housekeeping TEAM to pursue excellence and encourage repeat business
Essential Job Functions:
Deliver best-in-class service to our guests and team members with engagement and thoughtfulness
Promptly address guest concerns and requests to ensure their satisfaction
Conduct thorough inspections of guestrooms and public areas to surpass guest expectations for cleanliness and in-room appliance functionality
Support the training of new team members while fostering strong, collaborative relationships within the Housekeeping department
Oversee inventories of amenities, chemicals, and supplies, ensuring timely reordering to maintain seamless operations
Promptly report any maintenance deficiencies in guest rooms and corridors through detailed work orders, ensuring a seamless and pleasant experience for every guest
Physical Demands:
Ability to grasp, lift, carry, or otherwise move materials weighing up to 10lbs
Ability to work much of the shift standing/moving throughout the building, bending, stooping, and reaching
Qualifications:
Education:
High school diploma or its equivalent
Experience:
Minimum six months supervisory experience or one year of comparable Housekeeping experience acceptable.
Previous hotel experience in rooms division preferably in hotels.
Confident utilizing MS outlook, Word, and Excel
Previous experience with hotel PMS systems a plus.
Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
EEO/ Employer AA/V/D
