GENERAL SUMMARY:
Provides Human Resources (HR) leadership within assigned business units of Henry Ford Health System (HFHS). Responsible for strategically aligning HR programs, services and initiatives to support the business unit in alignment with One Henry Ford. Under the guidance and direction of the HR VP, manages and provides collaborative leadership support in the design, development, communication and delivery of HR programs, services and initiatives intended to meet the needs of a business unit and HFHS. Serves the needs of assigned departments/business units. Manages and leads the activities of a team of HR business partners and employees in the delivery of HR programs, services and initiatives. Ensures the efficient and effective delivery and performance of HR programs and activities; recommends and implements changes to existing programs, policies and services and/or the need to develop
locally-defined programs and services, as appropriate; manages and leads efforts and initiatives to improve work relationships, build morale, and increase associate engagement, satisfaction, productivity and retention; and measures program effectiveness.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Manages and leads the activities of a team of HR professionals in the delivery of HR services to assigned business units. Mentors, coaches, manages and leads staff by providing performance assessment and feedback and advising on professional development and quality performance. Provides informal coaching, mentoring and guidance to other HR team members, as appropriate.
Under the direction and guidance of the HR VP, manages all aspects of HR programs, services and initiatives, including collaborating with business unit leaders, senior leaders, executives, and HR COE leaders to understand, analyze and develop HR plans, supporting service strategy and related action plan(s). Participates in determining and leads the development of locally-defined programs and services, as appropriate. Oversees and facilitates the implementation and administration of HR services.
Under the direction and guidance of the HR VP, collaborates with HR Centers of Excellence (COEs) to leverage expertise in the areas of total rewards to ensure consistency in utilization of standardized programs, policies and procedures. Collaborates with HR leaders to ensure accountability of services and support from the COEs.
Partners with business unit leadership and management on developing actions plans and initiatives focused improving work relationships, building morale, and increasing associate engagement, satisfaction, productivity and retention.
Interfaces and communicates with business unit leadership and management to provide education on significant, relevant changes in HR policies and programs.
Under the direction and guidance of the HR VP, partners with business unit leaders and directs efforts to identify and determine local business needs with regard to Total Rewards. Consults with total rewards COEs on determining a program strategy, including program design and development; and determines policy and effective approach to implementing, communicating and processing the Total Rewards programs.
Partners with business unit leaders and talent selection in efforts to design and develop programs and tools, determine resource requirements and associated sourcing approaches; analyzes, addresses and prioritizes current and future staffing and talent requirements; provides leadership support to the design, development, implementation and ongoing assessment, evaluation and enhancement of talent development and talent stewardship programs.
Oversees and leads and supports engagement with change leadership, cultural transformation and engagement activities to equip and enable leaders and employees to lead change and drive employee engagement and satisfaction across the business
units.
Proactively monitors metrics and data in the area of retention/turnover, demographics, job vacancies, time to fill, employee engagement, overtime expenses, agency expenses and safety. Provides context/analytic support to business leaders including advising on, interpreting and ascertaining business/operational reports and performance analysis data. Contributes to and partners with business leaders and workforce analytics to determine appropriate workforce measures and metrics needed to assess associate performance and overall business impact. Analyzes and presents workforce measures and other related metrics to business leaders for use in resolving issues and driving business decisions.
Under the direction and guidance of the HR VP, contributes to and partners with business unit leaders and ensures ongoing local alignment with HFHS culture, HR programs and policies.
Consults and partners with business unit leaders to understand, analyze and support employee relations needs, which include planning for and responding to employment situations and provides post critical event information and coaching support in terms of employee relations issues.
Interfaces and consults with business unit leaders in assessing business operations as related to changes in business models as related to ROI of work performed. Reviews, recommends and implements with operations and the business partner team enhanced / improved organizational structures and work flow processes. Design, implements and facilitates Reduction in Force (RIF) and works with employee relations on designing and developing the RIP process, and preparing severance and separation agreements.
Ensures compliance with all legally mandated employment regulations in areas such as Wage & Hour Law, ADA, FMLA, EEO, Fair Labor Standards Act; OSHA, etc. Similar compliance with any applicable employment related requirements of accrediting agencies (AOA, JCAHO, CMS, Department of Public Health, etc.)
EDUCATION/EXPERIENCE REQUIRED:
- Bachelor's degree in Human Resources or Business Administration or related field.
Master's degree, preferred.
- Seven to Ten (7 - 10) years of human resources experience, business operations
experience or management experience required. Human resources business partner
experience preferred.
CERTIFICATIONS/LICENSURES REQUIRED:
Must meet or exceed core customer service responsibilities, standards and behaviors as
outlined in the HFHS' customer service policy and summarized below:
? Communication ? Ownership
? Understanding ? Motivation
? Sensitivity ? Excellence
? Teamwork ? Respect
Must practice the customer skills as provided through on-going training and in-services.
Must possess the following personal qualities:
? Self-directed and takes independent initiative
? Flexible and committed to building and supporting highly engaged teams
? Demonstrate teamwork, initiative and willingness to learn
? Open to new learning experiences and multiple ways to resolve problems
? Accepts and respects diversity without judgment
? Demonstrates the highest levels customer service values
WORKING CONDITIONS:
Normal office environment with minimal exposure to noise, dust, or extreme temperatures.
Additional Information
Organization: Corporate Services
Department: WB HR Operations
Henry Ford Health Location: Henry Ford West Bloomfield Hospital
Shift: Day Job
Union Code: Not Applicable
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services - from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, vir
