Our client, a leading financial institution, is seeking a Member Services Specialist to join their team. As a Member Services Specialist, you will be part of the customer service department supporting our valued members. The ideal candidate will have exceptional customer service skills, a keen attention to detail, and a strong sense of personal integrity which will align successfully in the organization.
Job Title: Member Services Specialist
Location: Ishpeming, MI
Pay Range: From $16.00 per Hour
Shift: Full time, primarily M-F schedule with some flexibility between 8AM-5PM
What's the Job?
Manage account openings and closures at a financial institution with a focus on learning the procedures for trusts, power of attorney, estates, and business accounts, and review online membership applications.
Answer and direct phone calls.
Assist with safe deposit box services.
Process wire transfers.
Help customers resolve account issues and educate members on credit union products and services.
What's Needed?
Full-time availability with a primarily Monday to Friday schedule and some flexibility between 8 AM - 5 PM.
High School Diploma or equivalent.
One year of business or customer service experience.
Exceptional attention to detail to ensure accuracy and efficiency in task execution.
Ability to collaborate effectively within a team environment.
What's in it for me?
10% Employer 401K retirement contribution after 6 months.
Paid Time Off and Paid Holidays.
Tuition Reimbursement for further education.
Health, Dental, and Vision Insurance options.
Generous paid time off starting with 3 weeks of PTO, plus holidays and the option to volunteer.
Upon completion of waiting period associates are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Supplemental Life Insurance
Short Term Disability Insurance
401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
