Job Description
This role is categorized as HYBRID . This means the successful candidate is expected to report to GM - Cadillac Tower three times per week, at minimum. This job may be eligible for relocation benefits.
Seeking a skilled professional to join Sales Operations & Retail Innovation as Assistant Manager, Dealer Data Governance. This role oversees dealer data governance, ensuring policy compliance, managing data access requests, and for managing and maintaining dealer data assets in Atlan, including data elements, definitions, and standard usage guidelines. Responsibilities include leading contract staff, monitoring emerging technologies, and reporting key metrics to leadership. The position supports the use of dealer data for analytics, modeling, marketing, and dealer-optional initiatives to enhance customer experience and vehicle quality.
The scope of this position is global and will collaborate with stakeholders across the organization including Legal, IT, Marketing, Sales, and Aftersales.
Responsibilities:
Evaluate new dealer data requests and ensure compliance with the Dealer Data Governance Process, starting with completion of a Dealer Data Authorization (DDA) form
Assist business teams as they navigate the Dealer Data Governance Process and related process including:
Privacy Impact Assessment
External Data Transfer Policy
Application Registration (ASMS)
Responsible for providing stakeholders with regular status updates on requests
Ensure submitted forms are complete and thoroughly document dealer data requests, including purpose, data source, specific data elements, data flows, intended use, and involvement of third parties
Conduct annual audits on the anniversary of active DDA forms
Ensure data governance practices and dealer data usage comply with federal and state regulations
Develop, implement, and enforce data governance policies and procedures
Identify opportunities for improving data governance processes and systems
Work with business units, IT, legal, and compliance teams to align data governance practices with business needs
Educate stakeholders on dealer data governance policies, best practices, and tools
Assisting in managing dealer data ownership, accountability, and stewardship across departments
Establish and maintain a dealer data dictionary, metadata, and classification standards
Manage and control access to dealer data, ensuring it is secure and only accessible to authorized users
Document business requirements for occasions where it is necessary to acquire additional dealer data from dealer third-party service providers to meet a business need
Track and report KPIs for data governance, including data quality, compliance, and incidents, while providing regular updates to leadership
Provide regular reports on data governance practices, conduct audits, and track dealer data usage, access patterns, and lineage, highlighting data changes and transformations
Additional Job Description
Qualifications:
Bachelor's degree required - Data Management, Business Administration, Information Systems, or a related field preferred
Experience (5+ years) in data governance, data management, or related roles, preferably in the automotive sector
Experience leading teams and cross-functional initiatives related to data governance
Experience managing governance initiatives, handling data access requests, and implementing best practices
Effective communication skills to engage with stakeholders, including dealers, IT, legal, and business units
Ability to develop and enforce governance policies while balancing business needs
Strong understanding of data governance frameworks, data privacy regulations (e.g., CCPA, GDPR), compliance requirements, and state-specific dealer data laws
Familiarity in data management tools, metadata repositories, and governance platforms (e.g., Atlan, Collibra, Informatica)
Experience collaborating with Dealer Management Systems (DMS) and dealer data is a plus
Strong balance of business acumen and technical aptitude
Cultivates patience and perseverance, especially in the daily operating environment, maintaining a positive mindset to effectively manage the challenges of the day in support of our dealer retail sales network
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability
