Description
Greets members warmly and asks questions to determine their needs. Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with credit union policies and procedures. Identifies member needs for additional services by actively listening, and responds by suggesting and explaining products and services to meet their needs, and referring member appropriately. Assists members with questions and/or problems relating to their accounts. Balances currency, coin, and checks in cash drawer at end of shift and matches totaled amounts with data displayed on computer screen. Sells / cross-sells additional products or services. Supports the mission, vision and values of Credit Union ONE.
QUALIFICATIONS:
High school diploma or general education degree (GED); minimum one year work-related experience; cash handling experience preferred. Computer literate. Ability to verbally communicate clearly and professionally. Preference will be given to prior financial services and/ or sales experience. Background checks are required.
Pre-employment assessments are required and candidates are contacted through e-mail if advanced to this step.
Flexible hours up to 38 hrs/wk.
Qualifications
Behaviors
Required
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Required
- High School / GED or better
Experience
Required
- 1 year: Customer Service, Sales, or Cash Handling
