RESIDENCE HALL DIRECTOR
Posting Number: S-3580
Position Number: 39540
Type of Recruitment: External
Position Summary
The Residence Hall Director (RHD) is a full-time, live-in, professional staff member responsible for the daily operations of a 250-650 bed residence hall(s) or on-campus apartments. The RHD directly supervises 5-16 Resident Assistants, 1 – 2 Inclusion Assistants, and most RHDs supervise a front desk operation and advise community council. The RHD is charged with developing a community that promotes engagement, learning, respect for diversity, and student success. The RHD plays an integral role in developing and implementing our residential curriculum. On-call responsibilities are shared for 1,200-2,000 residents.
A live-in position is one where the individual maintains an on-campus apartment as their primary residence. RHD’s must reside in an on-campus apartment throughout the term of their appointment. The department provides an apartment and meal plan to allow the RHD to be visible in their community, eat meals in the residential restaurant, attend meetings and events regularly, and be able to respond to emergencies within their community.
Required Qualifications
Bachelor’s degree and prior residence life experience as a paraprofessional or higher.
Demonstrated positive interpersonal skills.
Demonstrated ability to communicate effectively and project a positive attitude.
Ability to perform the essential functions of the job with or without reasonable accommodation.
Preferred Qualifications
Master’s degree in college student personnel or higher education administration.
Supervisory experience.
Experience in a professional residence life capacity.
Duties & Responsibilities
Administrative:
Manages the day to day operations of residence hall(s) or apartments. Computer proficient, including: web-based programs, Microsoft Office, and e-mail as a significant mode of communication/documentation.
Develops and utilizes hall opening/closing procedures.
Maintains occupancy/roster and maintains key control/inventory.
Attends meetings, including but not limited to: department meetings, staff meetings, committee meetings, and one-on-one meetings.
Serves on Residence Life committees.
Maintains administrative and informational records.
Supervises a 24-hour desk operation where applicable; is responsible for safe monies, if applicable.
Completes student account charges for private and public area damages.
Fiscally responsible for hall operational and social accounts.
Staff Supervision:
Interviews, selects, trains, supervises, and evaluates Resident Assistants, Inclusion Assistant, Community Council Advisor and desk staff, as needed.
Holds staff accountable for meeting performance expectations, including responsibilities outlined in the residential curriculum.
Utilizes departmental resources for staff development and training.
Provides staff members guidance about university policies and procedures.
Community Development:
Establishes a strong, positive learning environment within residential areas and the university community.
Works with students in developing floor/building communities conducive for high academic achievement.
Provides leadership in creating a community that supports students of underrepresented and diverse populations.
Educates staff and students to self-enforce policies and respect the rights of others through community standards.
Actively advises Community Council and Executive Board.
Provides training and resource information to staff and Community Council leaders (Executive Board) in program development and implementation.
Attends all Community Council and E-board meetings, providing direction and information on university policies and procedures.
Encourages maximum participation of residents in Community Council and hall programs.
Student Development:
Contributes to the development and facilitation of the residential curriculum.
Serves as a partner in the student’s total development by working with: Academic Advising and Assistance, Career Development Center, Counseling Center, Care Advocates, Student Activities and Involvement, and other offices as warranted.
Facilitates leadership opportunities and supports all students in leadership development, specifically leadership events sponsored by Residence Life.
Facilitates the discipline process to serve as an educational tool.
Contributes to recruitment and retention programs and initiatives.
Counseling/Discipline:
Follows up on all discipline in an educational and timely manner with appropriate documentation.
Works collaboratively with the Office of Student Conduct and Office of Student Affairs.
Refers all mental health concerns to appropriate resources and maintains thorough documentation.
Utilizes Care Advocates with staff members and as a resource and referral.
Completes and participates in emergency contact notifications and Student Expectations Meetings as appropriate.
Engages family and/or other supports in creating success for students.
Health and Safety:
Provides crisis management support and intervention, which may be required on weekends, at night, etc.; serves on an on-call duty rotation; responds to additional emergency situations as necessary; supervises 24-hour coverage area.
Develops a security program and coordinates emergency procedures, i.e., power outage, fire drills, medical emergencies, bomb threats, etc.; educates residents about emergency procedures.
Maintains appropriate communication with CMU Police.
Facilities Management:
Communicates with Building Maintenance Worker (BMW) and immediate supervisor on building needs and preventive maintenance projects.
Submits work orders for facility needs not covered by the BMW.
Monitors all public area facilities, utilizing a damage control board/improvement committee as necessary.
Maintains positive working relationship with custodians and other facilities personnel.
Coordinates and supervises proper usage of residential restaurants and public spaces when used for programs and activities.
Monitors fitness/computer equipment, if applicable.
Continuous Improvement:
Supports department, division and university strategic planning initiatives, mission, vision and educational priority.
Contributes to a comprehensive assessment plan that encompasses satisfaction, retention, and student learning goals.
Utilizes assessment and benchmarking survey data to lead evidence-based enhancements in the development of community, programming, facilities, wellness and support services for students, the department and self.
To view the full job posting & to apply, visit: https://apptrkr.com/6119443
