In order to be considered for this position you must apply online at: https://www.isabellabank.com/about-us/careers.html

Position Title: Core Systems Analyst I

Reports To: Core Systems Manager 

Responsibilities:

• Follows established procedures with direction from Core Systems Analyst II.
• Monitors first level job progression and troubleshoots errors in daily processing.
• Responsible for item processing related functions such as sending/receiving cashletters, data entry, balancing and sending end of day files for processing.
• Provides first level application support to users of core software and complementary products.
• Monitors first level of electronic services including but not limited to ATM’s, online banking, telephone banking, mobile banking, and troubleshoots errors with those services.
• Makes efficiency and quality suggestions in a team environment to Core Systems Analyst II.
• Assures procedural documentation is always current with oversight by Core Systems Analyst II.
• Works on projects to maximize efficiency in getting data to a user friendly format.

• Creation, maintenance and administration of JHA Enterprise Workflow, Synergy, and eSign systems.

• Other duties and projects as assigned.

Qualifications:

Education/Experience

• High school diploma required
• One year of Bank related experience

Skills

• Customer focused with the ability to make complex technical topics easily understood
• Must be flexible and adapt easily to change
• Basic PC knowledge with an understanding of general system architecture
• Basic knowledge of Microsoft Office
• Basic knowledge of Silverlake core software and complementary products
• Self-motivated and can work independently to contribute to a highly focused team
• Ability to perform multiple tasks and work under pressure to meet deadlines
• Analytical thinking skills
• Problem solving ability
• Ability to communicate effectively both verbally and in writing

Isabella Bank is an AA/EEO employer.