Life Unlimited.At Smith+Nephew we design and manufacture technology that takes the limits off living. The Sr Director, Business Systems - Orthopedic Business Partner supports the Ortho business by partnering with the cross-functional BU leadership team to drive the overall deployment and maturity progression of the S+N Operating System.
This role works with these leadership teams to align and execute against the company's S+N Operating System strategy, and enables the leadership teams to create a continuous improvement culture that routinely achieves its business goals. This person will lead the development of continuous improvement capabilities throughout the organization, driving all business KPIs aligned with revenue, SG&A expenses, marketing, R&D driving overall profitable growth.
What will you be doing?
Partners with Ortho leadership team to identify/develop and deliver key performance indicators (KPIs) throughout the organization aligned to the overall functional objectives Respectfully cultivates an action-biased culture of continuous improvement to advance business and functional KPI's aligned to Smith + Nephew's corporate goals Responsible for leading through facilitating/enabling the implementation of the S+N Operating System throughout all of the Ortho business. Establish and mature a Lean Management System (Tiered Accountability, Visual Management, Gemba Walks, and Leader Standard Work) and other coaching tools to transform the culture Works with teams to streamline processes to improve business and functional objectives, with a specific focus on customer experience and end-to-end optimization. Provides support to develop Continuous Improvement expertise and capability within the organization at all levels Improves the decision-making model and problem-solving capabilities within high performance teams to increase the autonomy and pace of change Provides regular, ongoing reporting and communications to Ortho leadership regarding status of the S+N Operating System maturity Collaborates with other S+N Operating System teammates to leverage and share standard methodologies, and drive improvements to the company level S+N Operating System Roadmap, tools, and technology
What will you need to be successful?
Four-year university degree required (business, marketing, or engineering, preferred); Master's Degree preferred.
Leadership roles from disciplines such as Sales, Marketing, Strategy Development and Deployment, Lean/Operating System/Business System
Consistent record for developing, training, and coaching teams across cultures
12 years in process improvement and/or lean related experience
8+ years of experience and "hands on" track record of implementing successful lean based business systems including elements such as:
Strategy Deployment and A3 Thinking
Lean Management Systems (Tiered Accountability, Visual Management, Gemba Walks, Leader Standard Work)
Value-Stream Mapping
Kaizen events
Expertise in problem solving utilizing a formal program/process
Implementation of KPI Management across functions and businesses
Med-Tech or Healthcare experience a plus
Experience in Change Management, and able to act as an influential change agent
Microsoft Office expertise
Broad knowledge of multi-functional, multi-site, global organizational processes and financial business methods
Demonstrated skill and confidence in proactively building relationships with top tier partners/leaders both internally and externally
Demonstrated experience and leadership in managing comprehensive continuous improvement approaches/methodologies to advance an organization's strategy and goals
Strong ability to anticipate future needs of the organization and make decisions in a changing environment
Great communicator, demonstrated ability in solid written, oral, and presentation-giving skills
Ability to effectively work with different cultures in a global, matrixed environment
High ethical standards to support a professional business code of conduct
Passion for driving improvement and leading change in complex environments
A holistic thinker who can look enterprise-wide to integrate and streamline systems for optimal benefit
Able to drive strategic thinking and continuous improvement in both operational and non-operational areas, including connecting cross-functional resources to remove waste along the extended value streams
Strong interpersonal skills and the ability to connect with and positively influence leadership and all levels of the organization
Energetic, flexible, collaborative and proactive leader who welcomes challenges
Manages time and resources effectively through strong organization, multi-tasking, and time management skills
Works independently as a self-starter committed to delivering performance results
Analyzes information to make sound business decisions taking prudent business risks as appropriate
Strong analytical skills
Ability to work independently and as a part of a team to seek resolution to problems
Acts as an influential change agent
Travel: Able to travel domestically and internationally up to 50%
You Unlimited.
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