Job Details

Job Details
About Muskegon Family Care

Certified/Registered Medical Assistant

Job Code Number

283740896

Job Description

SUMMARY
Under the direct supervision of the Patient Care Manager and in collaboration with medical staff providers, the Medical Assistant directly assists in the examination and treatment of clinic patients.

ESSENTIAL JOB FUNCTIONS: including the following.

Prepares exam room, ensuring room is clean and all needed supplies are available for the provider.
Escorts patients to exam room, documents chief complaint, records vital signs, gathers medical history, family history, social history, and enters other relevant information in patients’ electronic health record.
Performs medication reconciliation and reviews allergy information at every visit.
Cleans and sterilizes instruments as needed.
Operates electrocardiograph (EKG) machine and other clinical equipment as needed.
Administers medication including injectable, performs routine lab tests and administers treatment as ordered by the provider and documents in the medical record.
Anticipates the need for and performs Point of Care tests (POCT), including but not limited to CLIA waived tests like dipstick urinalysis, urine pregnancy tests, hemoglobin A1c, random blood glucose, and rapid strep tests with accuracy and communicates with provider in a timely manner.
Assists in examination and treatment of patients under direction of Provider.
Must have knowledge about specimen and blood collection devices.
Administers immunizations, documents on patients’ medical records and updates the state immunization registry. Informs vaccine coordinator about vaccine inventory needs on an ongoing basis and supports inventory management.
Completes medication prior authorizations and appropriately addresses prescription refill requests.
Performs pre-visit planning and completes basic gaps in care.
Communicates normal laboratory test results to patients as directed by provider.
Maintains clean, safely equipped and adequately supplied examination room. Inventories clinical supplies and maintains desired inventory levels.
Assures that onsite medication is not expired and expired medication is disposed of appropriately.
Complies with all OSHA requirements and adheres to Universal Precautions at all times.
Store specimens for subsequent processing and prepares specimens for transport to other laboratories. Follows safety guidelines at all times in accordance with the Universal Blood and Body Fluid Precautions.
Respond to in-person, electronic, and telephone requests from providers, patients, and clinical staff.
Clean working surfaces and disposes of bio hazardous waste in accordance with MFC policy.
Completes patient check-out process according to protocol.
Assists Pod Leads with maintaining workflow.
Actively works to improve practice performance on Quality incentives including but not limited to Provider Dashboard, PCMH, and Health Plan incentives.
All other duties as assigned.

EXPECTATION OF EMPLOYEE

Regular and prompt attendance at work.
Maintains a courteous, helpful, and conscientious attitude in dealing with patients, family members and co-workers, ensuring professionalism and confidentiality at all times.
Understands the principles of a Patient Centered Medical Home.
Attends required meetings and participates in committees as assigned.
Demonstrates flexibility, efficient time management, and ability to prioritize workload.
Ability to exercise maturity, judgment, and initiative in analyzing problems and recommending solutions.
Highly organized with a strong attention to detail.
Demonstrates the ability to remain professional while handling a variety of attitudes and personalities from patients.
Demonstrates the ability to handle multiple interruptions and regain focus.
Demonstrates effective verbal and written communication skills, and efficient use of computer programs and electronic health records.
Demonstrates the ability to work as an effective part of a team.
Performs duties as workload necessitates.
Demonstrates flexibility with change.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION, CERTIFICATES, REGISTRATIONS AND/OR EXPERIENCE

High school diploma or GED (Required).
Registered or Certified through the AAMA or AMT as a Medical Assistant (Required).
Computer and Medical Terminology (minimum 1 year required).
CPR/BLS certification required within 6 months of employment.
Experience working as a medical assistant in a clinic (minimum 6 months required).

Additional Requirements

Must be a Certified or Registered Medical Assistant (CMA or RMA).

Organization Profile

Employer Name:

Muskegon Family Care

Address:

2201 S. Getty St

Address Line 2:

City:

Muskegon Heights

State/Province/Region:

Michigan

Zip/Postal Code:

49444

Description:

Muskegon Family Care is your community medical home its a place you come to for all of your medical needs. At your medical home, you can expect to be supported in your health care goals, respected as an individual, and receive treatment for acute and chronic disease, as well as advise to help you stay healthy. You can expect to feel welcome and comfortable with your medical team, and you can expect that you can have timely access to care with decision-maker available through the office 24 hours a day. The PCMH concept is being promoted nationally, and Muskegon Family Care is striving to meet specific requirements to be designated as a Patient Center Medical Home.

Job Summary

Organization

Muskegon Family Care View Profile

Employer Website

Location

Muskegon Heights, Michigan 49444

Job Code Number

283740896

Positions Available

Expiration Date

3/28/2025

O*NET Code

31-9092.00

O*NET Occupation

Medical Assistants

Education Level

Industry Recognized Credential

Job Characteristics

Full-time
Part-time

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Job Details

Certified/Registered Medical Assistant

Organization Profile

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