FRANKENMUTH BAVARIAN INN LODGE is an EEO employer - M/F/Vets/Disabled
FUNCTION:
Responsible for the preparation of all beverages served in the Food and Beverage areas in the Bavarian Blast Water Park; maintains stock in all Bar areas; maintains cleanliness of all Bar and Storage areas and equipment; collects payment for orders; keeps back bar liquor displays and retail merchandise full, clean and attractive; serves food to guests, keeps company assets and money secured, follows all the Sanitation and Liquor laws, doesn’t serve drinks to servers without a chit slip.
WORK PERFORMED:
- Prepares all beverages using proper recipes, glassware, and garnishes. Is accountable to make sure all items served are rung up by staff.
- Inputs all food and beverage sales in Digital Dining using the proper categories so maintain proper cost of goods.
- Responsible for the security of all cash and company assets.
- Serves beverages to the guest or prepares beverages to be served by staff.
- Responsible to see that the Techniques of Alcohol Management are followed for the security of our guests.
- Maintains thorough knowledge of beverages, food and retail items in order to properly assist the guest.
- Assists with closing the Lounge areas.
- Maintains cleanliness of all areas by following daily, weekly and monthly schedules for cleaning and by completing tasks as directed. Will sweep, mop, wash dishes and glasses, set up rooms, carry tables, move chairs, vacuum, dust, or other duties to keep areas clean and to set up for functions.
- Follows all the rules of the Department of Health in keeping the Lounge and storage areas clean and sanitized at all times, washing hands frequently or at least every 30 minutes, using clean soapy and sanitizer water and avoiding any cross contamination. Knows how to day dot all perishable items. Follows all requirements for personal cleanliness. Documents any cross contamination that may be found and corrects it immediately.
- Prepares garnishes for the days use or for parties.
- Obtains supplies needed and prepares for daily business according to projections.
- Administers all sales of alcoholic beverages in accordance to the Laws of Michigan and the policies of the Bavarian Inn Lodge. Does not serve obviously intoxicated persons. Checks all ID for legal drinking age. Gives last call and serves all alcohol before 2:00am. Makes sure children under the age of 21 are not in the Lounge past 10 pm.
- Follows all policies and guidelines established by the Bavarian Inn Lodge and outlined in the Employee Handbook.
- Exceeds the guest’s expectations of service and asks for help before service to the guest suffers.
- Rotates stock to assure quality and freshness.
- Makes out sections for the bartenders and assigns them tables.
- Orders supplies at the beginning of the shift to make sure ample stock is available for peak periods. This includes retail items, cash and cashiering supplies or forms, mixes, garnishes or service items.
- Works in a profitable manner to prevent waste or breakage of all products and supplies. Secures assets from theft from the staff or guests.
- Has a pleasant attitude and SMILES and uses the guest’s name whenever possible. Makes yourself available to the guest. Is respectful to all staff and the guest.
- Promotes the sale of merchandise through suggestive selling and upselling.
- Helps with Take Out and Room Service orders as needed.
- Makes Popcorn for the evening by following recipes. Serves popcorn to every guest as they are seated.
- Attends department meetings on a monthly basis for continual training and reinforcement.
- Works in a safe manner at all times to prevent injuries and eliminates or reports unsafe conditions immediately.
- Serve food from Oma’s full service menu as well as the Lounge Snack menu and knows the proper steps of service. May be asked to work as a server in banquet and dining areas as needed.
- Does not engage in drinking on the job or accepting drinks from the guest.
- Performs other duties as assigned or directed.
QUALIFICATIONS: Customer Service, POS use, Bartending, Serving
SCHEDULE: Varies. Day, night, weekends and holidays required.
Please visit our careers page to see more job opportunities.
