Experience Requirements
- Must be able to pass basic skills tests in English and math. Technical Experience: Must obtain a valid fork lift license, must obtain a valid over head crane permit, must successfully complete annual authorized lock-out training and obtain a lock. Also must successfully complete additional safety procedure training as it relates to the specific equipment being operated.
- Industry Experience: Experience in a manufacturing environment preferred. Working knowledge of lean manufacturing techniques, principles, and tools preferred.
- Physical Requirements: Ability to meet physical requirements of the job as noted on physical demands analysis.
- Analytical Skills: Ability to comprehend and interpret documents such as work instructions, safety procedures, and operation procedures.
- Decision Making: Good decision making, planning, and organizational skills.
- Operating systems principles and objectives (this competency appears in all job descriptions): Knows all established operating systems (e.g. quality, safety, environmental). Understands the responsibility to maintain familiarity the systems and this position’s role in support of these systems - including a consideration of the impact of individual actions on the systems and the responsibility to communicate concerns and improvement ideas.
CULTURAL EXPECTATIONS
Leadership Competencies – Team Member
- Develop People: Listens carefully when a team member has a question. Acts friendly and easily to approach. Has confidence and trust in other team members. Cares about team members as people. Recognizes and praise others’ good work. Offers constructive feedback to help team members do a better job. Encourages team members to use their own judgment. Encourages team members to grow and learn.
- Build Teams: Helps with the selection, orientation and training of team members. Emphasizes the “team” and team goals. Shares information with team members. Solves problems well as a team. Encourages team members to resolve conflict when and where it occurs. Encourages friendliness among team members. Recognizes and praises team members for team accomplishments.
- Guide Work: Encourages team members to do excellent work. Welcomes ideas and suggestions from other team members. Coordinates work with other team members. Offers team members suggestions for solving work problems. Challenges others to think and be creative about work. Understands and uses consistent work processes. Offers quick and constructive help when someone needs it.
- Promote Goals: Maintains high standards of performance. Works hard to achieve the team’s goals for output, quality, and customer service. Demonstrates a commitment to the company vision / mission. Works hard to achieve the goals of the company. Demonstrates the guiding company values / principles.
- Behavioral Competencies – Common to all Knoll Muskegon Positions
- Accept personal accountability for continuous learning: Takes responsibility for own personal development. Seeks out and uses feedback to make changes. Creates an atmosphere for people to provide feedback. Is open to influence from others. Prepares for and participates meaningfully in the review process. Sees mistakes as learning and growth opportunities.
- Build and maintain adult-to-adult relationships: Is respectful when interacting with others. Knows when to ask for help. Is approachable, open to hearing facts from anyone. Focuses on solving problems, not affixing blame. Takes responsibility for self, and holds others accountable for their actions. Demonstrates integrity. Admits mistakes.
- Get results in critical areas: Demonstrates a sense of urgency. Makes tough decisions thoughtfully and quickly. Is motivated by achievement, doesn’t mistake effort for productivity. Has a winner’s attitude. Has confidence in self and others. Focuses on understanding and serving the customer. Is enthusiastic, committed and tenacious.
- Entrepreneurial: Takes risks to make things better. Takes risks to champion new ideas and initiatives. Considers existing systems and works to improve them. Is creative. Evaluates new ideas and perspectives. Believes there is a solution for every problem and works to discover it. Is courageous. Assumes responsibility. Takes initiative.
- Celebrate successes: Recognizes good work and celebrates team and individual successes. Works to make others successful, and enjoys that success. Celebrates big and little successes. Is generous and sincere, says thank you. Lets people know they are valued.
- Flexible and willing to change: Manages change well. Communicates widely and effectively during periods of change. Welcomes new ideas. Is personally and professionally flexible. Adapts to the fast changing demands of the business.
- Team player; Knoll Muskegon, department, and team: Sees the big picture. Understands that their job is one part of a large system. Considers the impact decisions will make on other teams, functions, and ultimately Knoll Muskegon. Assumes the best in other’s actions, and is supportive of their decisions. Is more interested in "what is right" rather than "who is right". Lets leaders lead, and displays loyalty to them.
