RETAIL CLERK
Position Number: S-3521
Position Summary:
All duties performed are within a retail environment. Ensuring customer service, marketing, supervising, and replenishment duties are performed in order to maintain the university’s retail operation. Interacts with students, faculty, staff, vendors, and other external customers in an active exchange of goods and services. Responsibilities also include cash handling in addition to a degree of independence to respond to customer requests and resolve issues pertaining to an assigned area(s) within the retail unit.
Required Qualifications:
High school diploma or GED .
Two years of retail experience or a combination of education and retail experience that equates to two years.
Computer education/experience.
Experience coordinating the work of others.
Customer service experience.
Demonstrated positive interpersonal skills.
Effective verbal and written communication skills.
Ability to project a positive attitude.
Ability to perform the essential functions of the job.
Preferred Qualifications:
Knowledge of MS Office (Excel, Access, Word, PowerPoint). Experience coordinating the work of others.
Duties & Responsibilities:
Processes and merchandises in-coming and out-going products for an assigned area(s).
Creates promotional displays and fixtures for an assigned area(s).
Replenishes basic items and inventory control of merchandise within an assigned area(s).
Supervises student workers within an assigned area(s) ? interviews, hires, trains, approves time off, assign duties, and evaluates performance.
Performs customer service duties ? troubleshoots, processes refunds, and handles merchandise issues.
Performs cash handling duties.
Maintaining the sales floor in the Clothing and Gift departments.
Merchandising and displaying when new product arrives. Restocking merchandise to keep a full inventory at all times.
Scheduling students every semester.
Updating and maintaining two websites.
Filling customer online orders from both websites. Also filling customer phone orders
Handling all customer service situations in my departments (complaints, requests etc.)
Inventory preparation for Clothing and Gift departments.
Pulling and prepping merchandise for offsite events. (Sporting events etc.)
Working with Supervisor to determine slow movers and move those to the clearance section.
Maintain the clearance section.
Organize and Maintain the overstock areas.
Other duties throughout the store as needed
Other duties throughout the store as needed.
Supervision Exercised:
None.
Employee Group: Office Professional
Staff Pay Level: 4
Pay Range: $13.00 - $18.64; estimated starting range $13.00 - $15.00
Department: CMU Bookstore
Position Status: Regular
Employment Status: Full-Time
FTE: 1.0
Position Type: 12 month
Weekly Work Schedule: 8:00am - 4:30pm
Location: 1200 S Franklin St, Mt Pleasant, Michigan, 48859
Open Until Filled: Yes
Message to Applicants:
Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.
You must submit an on-line application in order to be considered as an applicant for this position.
Cover letters may be addressed to the Hiring Committee.
To apply, visit https://apptrkr.com/5960381
CMU , an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight (see https://www.cmich.edu/offices-departments/OCRIE).
If you wish to see “EEO is the Law” posters, please https://www.cmich.edu/docs/default-source/president's-division/ocrie/eeo-is-the-law-poster.pdf?sfvrsn=8ae1a123_10.
CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.
Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both.
CMU’s Title IX Coordinator can be reached at:
Phone: 989-774-3253
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: [email protected]
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