Departmental Technician 7-E9- Enrollment Services Section
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Departmental Technician 7-E9- Enrollment Services Section
Salary
$1,804.00 - $2,478.40 Biweekly
Location
Lansing, MI
Job Type
Permanent Full Time
Job Number
3901-25-BPHASA-MCM-037-FILL
Department
Health and Human Services - Central Office
Opening Date
01/27/2025
Closing Date
2/3/2025 11:59 PM Eastern
Bargaining Unit
UNITED AUTO WORKERS (UAW)
Description
Benefits
Questions
Job Description
The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan (https://www.michigan.gov/documents/mdhhs/MDHHS_Diversity_Equity_and_Inclusion_Plan_649033_7.pdf) .
This position will be responsible for reviewing and responding to billing issues for individuals that have been or are currently eligible for Michigan Medicaid Assistance Programs. This position will also assist with the review and response to both verbal and written complaints or issues utilizing Medicaid covered services. Must be familiar with the various eligibility and provider manuals and specific MDHHS and contractor computer systems for record keeping and resolution of reported issues.
Position Description (https://MCSC.state.mi.us/AgencyPDFs/DPTLTCHEA92R PD 121624.pdf)
Job Specification
To be considered for this position you must:
apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
relevant experience and/or education referred to in supplemental questions must be documented in resume, transcript and/or application to allow for accurate screening.
attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
attach a cover letter.
if applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.
Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: Instructions (http://www.michigan.gov/documents/mdcs/New_Online_Employment_Application_Guide_-_First_Time_User_446027_7.pdf)
Required Education and Experience
Education
Possession of a high school diploma or a GED Certificate.
Experience
Departmental Technician 7
One year of experience performing experienced-level administrative support activities equivalent to the 7-level in state service.
Departmental Technician 8
One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
OR
One year of experience performing administrative support activities equivalent to the 8-level in state service.
Departmental Technician E9
Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.
OR
One year of experience performing advanced secretarial or supervisory administrative support activities equivalent to the 9-level in state service.
Alternate Education and Experience
Departmental Technician 7
Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.
Departmental Technician 8
Possession of a Bachelor's degree may be substituted for the experience requirement.
Departmental Technician E9
Possession of a Bachelor's degree and one year of job-related experience may be substituted for the experience requirement.
Additional Requirements and Information
The physical location of this position is 400 S. Pine St., Lansing, MI. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.
Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.
Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:
A secure work location that allows privacy and prevents distractions.
A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
Suitable lighting, furniture, and utilities.
The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.
If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.
Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.
As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.
The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.
For information about this specific position, please email [email protected]. Please reference the job posting number in subject line.
Follow us on LinkedIn (https://www.linkedin.com/company/michigan-department-of-health-&-human-services/?viewAsMember=true) for more job opportunities!
MDHHSJobs#MDHHSjobs#Veteranfriendly#Careerswithpurpose#CommunityHeroes
MDHHS is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.
State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
More details on benefits for our new hires are below:
Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insuranc
