Company: Youth Opportunity – New Hope Youth Center
Youth Opportunity is dedicated to empowering youth with individualized needs to achieve success and independence by establishing solid foundations of physical and emotional well-being, positive social and familial relationships, and education. Through a strong commitment to teamwork, leadership, and organizational culture, our employees are equipped and qualified to create transformative impacts in the lives of young individuals. At Youth Opportunity, we prioritize the investment in excellence for the growth and success of our employees and the achievement of the youth we serve.
Job Title: Case Manager
I. Position Summary:
Provide Case Management services and ongoing communication, evaluations, and assessments to youth, families, and Juvenile Probation Officers under the direct clinical supervision of a licensed mental health professional.
II. Essential Duties:
• Complete or arrange for all required mental health and substance abuse screenings and assessments.
• Complete performance summaries, treatment plan reviews, aftercare/transition plans, and discharge summaries.
• Assist Medicaid Clerk or other staff in post release data collection as required by policy and contractual obligations.
• Serve as liaison between the program, the Department of Juvenile Justice, other outside agencies, and
the youth’s family.
• Provide case management services, preparing families for program visits, home leave experiences,
family/group conferences, and aftercare responsibilities.
• Network family members to available community resources.
• Collaborate with leadership and performance improvement activities by conducting periodic reviews to ensure compliance with YOI policy and agency requirements.
III. Other Duties Include, But Not Limited to:
• Maintain a high standard of role model behavior for youth.
• Participate in training and development activities as required.
• Report any acts, incidents or conditions that reflect the possibility of inappropriate youth-to-youth or staff-to-youth relationships.
• Report any use of physical force and all unusual incidents per YOI and customer agency guidelines
• Perform other duties as assigned or needed.
IV. Position in Organization:
A. Reports to: Clinical Director
B. Directly supervises: N/A
V. Relationships:
A. Internal: All Facility Staff, Mental Health Counselors
B. External: Families and Legal Guardians
VI. Education, Experience, other Qualifications:
A. Education – A bachelor’s degree from an accredited university or college in the field of counseling, social work, psychology, rehabilitation, special education, or in a related human services field.
B. Experience - Two years’ experience working with children with serious emotional disturbances or substance abuse problems. If the candidate has a master’s degree in an appropriate field, the experience requirement is preferred, but not required. Experience in a Medicaid provider environment is helpful. Experience with state or local Department of Juvenile Justice and group work techniques is a plus.
C. Skills - A sound understanding of group leadership, group dynamics, and experiential education. Records management and Medicaid processes preferred. Advanced oral and written communication skills.
D. Physical Demands - Must be in good physical health and emotionally stable. Must be able to move about the property. Must be able to participate in youth activities. Must be able to transport youth or staff. Must be free of communicable diseases as defined by the state and to the extent that data is attainable under the law. Must be able to pass PAR evaluation of physical techniques and written certification exam.
E. Other - Must maintain an appropriate and valid state driver’s license. Must meet state criminal background check requirements.
VII. Pay
A. $19.00 Plus D.O.E.
