HIS IS A PART-TIME, 5 DAYS A WEEK POSITON, SHIFT IS 4-9PM. MUST BE ABLE TO WORK SUNDAYS.
JOB RESPONSBILITIES:
- Turning down the bed covering
- Placing chocolates, bottled water, and ice in appropriate locations of room
- Closing the draperies
- Turning on the radio and dimming the lights
- Laying out bath robe and slippers
- Performing light housekeeping duties as needed.
- Complete 20-item Turn Down Checklist for each room, up to (50) rooms per day.
- Understand and maintain the standards of a five-diamond and five-star hotel as determined by industry rating organizations (AAA and Forbes).
- Professionally handle guest requests and complaints by completing requests or referring them to a Manager or Director.
- Promptly deliver items left behind by departed guest (lost & found) to a Manager or Director.
- Identify problems that can inhibit standards of excellence in service and cleanliness.
- Maintain a clean turn down cart, ice containers and other supplies.
- Assist with guest room cleaning or laundry, as per guest or managers request.
- Assist with public area cleaning.
BENEFITS:
Success Coach every Thursday
Fifty percent off your restaurant bill for up to six guests
401 (k)
Discounted Bus Passes
Free meals during shift
PTO Program
& so much more!
The Townsend Hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All employment is decided on the basis of qualifications, merit, and business need.
This policy applies to all terms and conditions of employment.
If you are interested in applying for employment with The Townsend Hotel and need assistance to apply for a posted position, please send an email to [email protected] or you may call us at 248-647-8640.
