Job Details

Job Details

IT Support Specialist

Job Code Number

272888987

Job Description

This is an intermediate level position requiring comprehensive knowledge of computer networking, repair, testing, and troubleshooting. Analyze, plan, design, and install new personal computer systems. Review, monitor and upgrade existing personal computer systems. Determine user specifications for hardware and software. Install new, and maintain existing, hardware and software. Respond to inquiries and requests for assistance on client computer systems or PCs. Investigate and identify problems, troubleshoot and provide advice to assist clients. Coordinate with others to resolve problems as necessary. May operate in a mainframe and/or microcomputer environment. Provide on-site and remote support to contract clients. Research new technologies, build test lab mock ups, build possible client solutions, work on long-term client projects, VPN Wide Area Network and Third party-application deployments. Identify and perform communication system connection repairs.

Additional Requirements

Candidate must meet the following requirements:

Prior experience in computer support environment
Possess solid knowledge of Windows and Linux based applications and operating systems
Ability to work well with other team members and a diversity of end users
Ability to multi-task and work under pressure with minimal supervision
Be motivated and have strong organizational skills
Effectively prioritize and bring multiple, simultaneous tasks to satisfactory conclusion
Knowledge of Microsoft, Linux, SQL, Exchange, Communications, and scripting are a plus
Document work performed daily
Install/troubleshoot/repair networking and other low voltage wiring
Perform other tasks as needed
Ability to work safely and efficiently
Reliable transportation and some travel as needed

Compensation will be determined based on experience.

Organization Profile

Employer Name:

Network Services Group

Address:

PO Box 5705

Address Line 2:

City:

Saginaw

State/Province/Region:

Michigan

Zip/Postal Code:

48603

Description:

Network Services Group is a company that specializes in IT Support, Managed Services, and Cloud Integration for small to medium sized businesses in the Great Lakes Bay Region area that typically do not employ in-house IT staff. NSG technicians are experienced and have a strong background in Windows server administration and desktop support.

Job Summary

Organization

Network Services Group

Employer Website

Location

Saginaw, Michigan 48677

Job Code Number

272888987

Positions Available

Expiration Date

2/8/2025

O*NET Code

15-1232.00

O*NET Occupation

Education Level

High School Diploma/Equivalency

Job Characteristics

Full-time
Part-time
Veteran focus
People with disabilities
Older Worker
Returning Citizens (formerly in prison)

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Job Details

IT Support Specialist

Organization Profile

Job Summary

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