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Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we helpcustomers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success.
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Why work for Dawn Foods?
PEOPLE. PRODUCTS. CUSTOMERS.
Why should you apply? We invest in you!
Industry-leading health insurance on Day 1!
Competitive Pay
401(K) + company match
10 Paid Company Holidays
Paid Time Off
Professional training
Family-owned business over 100 years in service
An opportunity for career advancement, working as part of an empowering workforce
Job Purpose and Overview
A Dawn Key Account Manager is responsible for the development, growth, and profitability of targeted accounts. Dawn's Sr. KAM within the Artisanal & Food Service Channel plan, present, and implement bakery product solutions for specific accounts in which cultivating relationships, strategic planning, and account leadership are critical to customer success and profitability. Our KAM's are expected to demonstrate account leadership through developing partnerships, maintaining relationships, presenting opportunities, and implementing solutions within their accounts while representing Dawn as an ongoing strategic partner for delivering the product and service solutions that enable customer success.
Effective collaboration across internal and external partnerships is critical for a KAM to deliver results and successfully address customer needs with Dawn's products and solutions. This position partners closely with leaders and frontline roles within sales, distribution, technical bakery, R&D, finance, and beyond to organize customer-specific teams for successful execution. KAMs lead the development and execution of annual plans. Effectively manages and allocates resources to support profitable growth initiatives. Possesses a strong business acumen by demonstrating the ability to understand and react to business situations in a manner that drives a positive outcome.
This is a remote position significant travel required, approximately 50-80% of the time. Candidates must reside within the Central, Mountain or Pacific time zone to be considered for this role to effectively support customers.
What will you do as a Sr. Key Accounts Manager at Dawn Foods?
Act as the primary point of contact for customer product and service needs.
Establish, outline, and deliver successful short and long-term strategic plans for key account initiatives with Dawn product and service solutions.
Demonstrates the ability to think strategically.
Engages with a cross-functional customer team, collaborates and influences across R&D, marketing, technical bakery, manufacturing, and SMM (triangular sale) to explore opportunities and bring desired product solutions to market, grow sales, remain on a budget, and maintain efficient costs.
Strategically prospecting targeted customers and determining the best approaches for creating and maintaining profitable activity. This also includes existing, recently acquired, or potential key accounts as well.
Identifies and communicates with appropriate account stakeholders, developing and maintaining ideal relationships through positive customer interactions.
Ability to engage customers at all levels including the C suite.
Development, documentation, and presentation of win-win opportunities.
Drive growth within respective customers to meet the sales targets established by the Key Account Leadership and Commercial Leadership Team.
Effectively collaborate with, engage, and assist in prioritizing the activities of associated technical and culinary support Team Members.
Provide timely responses to and troubleshoot to ongoing situations that may impact the customer's success with Dawn product solutions.
Align ongoing key account efforts against Dawn's strategic goals and priorities.
Utilize enterprise CRM tool (Salesforce) to develop and manage detailed strategic plans for all assigned key accounts and prospects.
Report and monitor weekly/monthly sales and profit results; Compile portfolio business reporting as required.
Participate in monthly forecasting and planning in support of optimum operational efficiency.
Work with procurement, finance, manufacturing, and sales leaders to understand and navigate the supply chain for solutions so they can be accurately priced.
Attend and participate in regional tradeshows, product demonstrations, and plant tours, as needed.
Perform timely internal and external communication and administrative activities as assigned, including but not limited to: price changes, new items, allowance forms, etc.
Responsibly acquire, coordinate, and utilize company resources.
What Does It Take to be a Sr. Key Accounts Manager at Dawn Foods?
Below are the minimum qualifications to be a fit for this job.
High School Diploma or GED required.
Bachelor's Degree in business administration, sales, marketing, or an equivalent discipline, or 15 years of relevant professional experience in lieu of a degree.
At least 10 years of experience in selling or marketing and 5 years of direct Key Account Experience.
Preferred experience with ingredient-focused solutions to customers.
At least 3 years' experience of and demonstrative ability in managing accounts, driving sales growth, leveraging existing relationships, and delivering profitability.
Exceptional interpersonal and... For full info follow application link.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability