Job Description:
Why Haworth?
At Haworth, we're not just creating office furniture; we're shaping dynamic workspaces. As a global leader in workspace solutions, we're on a journey to redefine the future of work. Our headquarters in Holland, MI, is the hub of innovation, and we're seeking a visionary leader to join us as an Information Services Business Process Analyst.
Why Haworth:
Culture of Innovation: Join a company that values innovation and empowers its employees to think outside the box.
Global Impact:Contribute to the global success of a company that is redefining workspaces worldwide.
Career Growth:This isn't just a job; it's a career journey. We provide opportunities for professional development and growth.
HAWORTH is a global leader in office furniture and architectural interiors.As a valued member of our team, you can make your mark on the world and reach your full potential within a culture of connectivity.Since its inception in 1948, our company has revolved around inspiration, originality, advancement, and the people who drive it. At Haworth, you'll find a family-owned business with a global point of view, and a set of values that define our business behavior, inform our decisions, and communicate our brand.
Find out more here!
Here at Haworth, our members enjoy benefits from their first day of employment including:
4 weeks paid time offand an option to purchase an additional week
Priority Health Insurance
401k Benefit -If you contribute 6% of your annual salary, Haworth will contributeup to 7%
Annual bonus programs
Company provided Short Term Disability, Long Term Disability & Life Insurance
Tuition Reimbursement program
Well equippedfitness center available 24 hours every day of the week
Up to 8 hours of paid volunteer time off
Zero waste to landfill company with on-site recycling center
Job Overview
We are currently looking for an Information Services Business Process Analyst to join our team in Holland, MI.
An Information Services Business Process Analyst will, under minimal supervision, utilize systems, applications, and processes to provide support, coordination, and communication between various departments and business functions. Collaborate with business leaders to define and improve processes, systems, metrics, performance, and best practices. Facilitate the gathering of requirements, definitions, proposals, and justifications for system enhancements. Plan and manages medium-sized projects and participates in major project teams. Drive the delivery of technology solutions to meet business needs and seeks to apply a global perspective.
Essential Functions
Analyze customer requirements and reformat them for better management.
Design, test, implement, and support software solutions, providing continuous improvement input.
Communicate status updates and risks to customers and management.
Understand and articulate the delivery lifecycle phases to ensure effective project delivery.
Enforce escalation processes for business support and identify issue patterns.
Follow standard work procedures and suggest improvements.
Supportsupply chain process with a focus on production planning and sales order scheduling.
Performs other duties within scope as assigned.
Must be able to perform all essential job function with/without accommodation.
Ability to effectively use office automation, communication, software, and tools used in Haworth office environment.
Qualifications
Required Qualifications
Bachelor Degree or equivalent in Computer Science, Supply Chain Management, Business Management or related field of study
Education Equivalency: Associate Degree plus 2 years related exp OR 4 years additional Information Systems experience utilizing systems applications and/or experience supporting production planning or sales order scheduling
5 years Information Systems experience utilizing systems applications and/or experience supporting production planning or salesorder scheduling with Bachelor's Degree
3 years Information Systems experience utilizing systems applications and/or experience supporting production planning or salesorder scheduling with Master's Degree
Military Equivalency: https://www.mynextmove.org/vets/find/military
Current and continuing right to work in the United States without sponsorship.
Ability to work and commute onsite daily to our headquartersin Holland, MI (relocation assistance is not provided)
Preferred Qualifications
SAP System Application Experience and certifications
ASCM (Association for supply chain management) certification
ISM (Institute for Supply Management) certification
Manufacturing Industry experience
Ideally You Have Also Demonstrated the Following
Ability to clarify end goals and communicate end results.
Ability to identify measures and critical milestones.
Communicates effectively and consistently.
Ability to build rapport and cooperative relationships with customers, taking appropriate action to meet customer needs and concerns.
Ability to assess tasks and resources, schedule work, and adjust priorities as needed.
Ability to design, develop, implement, install, test, and troubleshoot application software.
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As an EEO/AA employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, sex, pregnancy, national origin, ancestry, citizenship, sexual orientation, gender identity or expression, protected genetic information, age, disability, marital status, veteran status, religion, height, weight, other protected group status, or any other basis protected by the laws where we employ people.
