EXECUTIVE OFFICE SPECIALIST
Position Number: S-3502
Position Summary:
Responsible for telephone service to parents, students, and the university community. Works independently to perform a variety of computer system updates, document management/data entry, and webpage updates which require a relatively high degree of decision-making and autonomy.
Required Qualifications:
High school diploma or GED .
Four years of qualifying experience or a combination of education and experience that equates to four years.
Experience with Microsoft Word.
Customer service experience.
Spreadsheet and/or database experience.
Organizational skills with strong attention to detail.
Demonstrated positive interpersonal skills.
Effective verbal and written communication skills.
Ability to project a positive attitude.
Ability to manage multiple projects and meet deadlines with accurate results.
Ability to compose, proofread and edit correspondence.
Ability to perform the essential functions of the position with or without reasonable accommodation.
Preferred Qualifications:
Computer and computer systems proficiency.
Ability to interpret and follow university policies and procedures.
Ability to interact effectively with constituencies (campus departments, students, parents, and outside entities).
Knowledge of and experience with MS Office Suite.
Demonstrated ability to carry out routine administrative functions in an independent manner.
Demonstrated experience working with financial records.
Duties & Responsibilities:
Assists with web page updates.
Assists with Scholarship Universe platform updates and testing.
Assists with document management/data entry.
Schedules appointments for financial aid advisors.
Advises callers on federal, state, and institutional financial aid regulations.
Assists OSFA with outreach activities (i.e. CMU & You Day, Centralis and Leadership Competitions, and other admission events).
Provides in-depth answers to most phases of the financial aid process.
Scan, organize, assign, and shred all documents received through Data Entry.
Performs other duties as assigned.
Supervision Exercised:
None
Employee Group: Office Professional
Staff Pay Level: 6
Pay Range: $16.00 - $23.87 per hour, estimated starting rate: $16.00 - $19.00
Department: Scholarships & Financial Aid
Position Status: Regular
Employment Status: Full-Time
FTE: 1.0
Position Type: Other
Weekly Work Schedule: Mon-Fri, 8:00 a.m. - 5:00 p.m. / weekends and evenings as required.
Location: 1200 S Franklin St, Mt Pleasant, Michigan, 48859
Open Until Filled: Yes
Message to Applicants:
Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. To further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.
You must submit an online application to be considered as an applicant for this position.
Cover letters may be addressed to the Hiring Committee.
This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials by December 10, 2024.
To apply, visit https://apptrkr.com/5830952
CMU , an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight (see https://www.cmich.edu/offices-departments/OCRIE).
If you wish to see “EEO is the Law” posters, please https://www.cmich.edu/docs/default-source/president's-division/ocrie/eeo-is-the-law-poster.pdf?sfvrsn=8ae1a123_10.
CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.
Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both.
CMU’s Title IX Coordinator can be reached at:
Phone: 989-774-3253
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: [email protected]
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