PART TIME 24 HOUR DAYS POSITION
GENERAL SUMMARY:
Under general supervision, responds to inquiries from physicians, behavioral health providers, and the public regarding behavioral health treatment. Arranges for patient admission, transfer, and/or provides appropriate referrals to outside entities.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Manages crisis calls or patients who walk in with the use of de-escalation,
intervention, active listening skills and completes the following as applicable: welfare
check, duty to warn, adult or child protective service referral and/or contacting on call
psychiatrist and document appropriately. Contacts emergency personnel when
appropriate.
- Serves as a resource to all clinical areas within the organization and community for
the care, treatment, and disposition of behavioral health patients.
- Triages clinical calls or walk-in patients and referral to appropriate level of care
(routine, urgent, immediate).
- Completes the intake interview in a professional and concise manner, following
through with the appropriate departmental procedure depending on the type of
intake and circumstances.
- Responds to inquiries regarding behavioral health treatment. Determines
appropriateness of potential treatment(s) based on specific criteria as a
multidisciplinary team.
- Maintains knowledge about area agencies and resources available in our area and
can refer patients appropriately.
- Exhibits proficiency in computer programs including, but not limited to, Microsoft
Office applications, Leo (Lifeways), Web-Denis, MI-Health, Epic, Halo/Symplr, etc.
- Assists with work queue management for referred patients needing behavioral
health services.
- Maintains knowledge of and reviews legal documents including petition, clinical
certificate, voluntary admission forms, assisted outpatient treatment (AOT), etc.
10.Assists in the preparation and coordination of the admission and transfer process for
behavioral health patients, both internally and externally.
11.Completes insurance benefit and pre-authorization requirement verification as
appropriate.
12.Completes billing procedures, as necessary.
13.Performs other duties as related or assigned.
EDUCATION/EXPERIENCE REQUIRED:
Bachelor's degree in Social Work, Psychology, Human Services, or other related field of study. Minimum of one-year behavioral health experience or less than one year of access center intake and referral experience.
Additional Information
Organization: Henry Ford Jackson Hospital
Department: MH - Sa Access Center
Shift: Day Job
Union Code: Not Applicable
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Partnering with nearly 2 million people on their health journey, Henry Ford Health provides a full continuum of services at 250 care locations throughout southeast and south central Michigan. With 33,000 valued team members, Henry Ford is also among Michigan's largest and most diverse employers. Our superior care and discoveries are powered by nearly 6,000 physicians, researchers and advanced practice providers. Learn more athenryford.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
