The Opportunity
Delaware North Sportservice is hiring seasonal team members to join the team at Comerica Park in Detroit, Michigan. Comerica Park are looking for individuals who can help create special moments for guests when they visit Comerica Park.
We are looking for individuals who are interested in Supervisor opportunities for the 2025 baseball season. We will have Supervisor openings within the following departments: Concessions, Retail, Culinary, Suites, Warehouse, and Premium Clubs.
Once you apply, you will receive info on upcoming interview opportunities for 2025!
Pay
$18.00 - $28.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
Benefits
We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Responsibilities
Supervises and coordinates area including training on company and departmental standards and providing constructive and corrective feedback as needed.
Ensures a positive and impactful guest experience by delivering professional and courteous guest service.
Receives and facilitates guests and attendants requests and orders.
Analyzes and resolves problems with associates, guests, and the operation with the assistance of the Food and Beverage Manager.
Learn and be comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests' questions.
Ensures all game day food and beverage orders arrive in a timely manner and quickly addresses any discrepancies with appropriate area.
Maintain a clean, organized, stocked and safe area. Immediately reports any low inventory and safety and maintenance issues to the Premium Coordinator.
Completes and assists staff with opening and closing duties as outlined according to departmental standards.
Qualifications
Previous Supervisor experience preferred
Must be 18 years old or older
Must be able to obtain alcohol certification for select roles
Ability to work a flexible schedule that may include nights and weekends
Must possess excellent customer service skills and the ability to work in fast paced environments
Ability to lead and train associates
Physical Requirements
Shift Details
Evening shift
Weekends
Event based
Who We Are
Delaware North operates concessions, premium dining, and retail services at the 41,297-seat Comerica Park, home of the MLB's Detroit Tigers. Delaware North has been a partner of the Tigers since 1930. Our chefs create a unique dining experience at the exclusive Tiger Club that offers a full view of the field. An extensive menu with an emphasis on Detroit-inspired fare is created for every game.
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
