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GENERAL SUMMARY:
Under limited supervision, and according to established procedures, performs a variety of laboratory support procedures including specimen collection or phlebotomy, order entry, processing, point of care testing, and transport of laboratory specimens and materials. Performs blood sample collection at least 25% of scheduled hours. Interacts with patients, laboratory staff, and caregivers in a courteous and professional manner.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Prepares patient specimens for laboratory testing with particular emphasis on the preanalytic and post-analytic processes.
Enters patient demographic and test order information into lab information systems according to training protocols and in a timely manner. Maintains confidentiality of patient information. Handles routine inquiries from patients and staff.
Performs blood sample collection or phlebotomy as a primary duty including 25% or more of scheduled hours. Must demonstrate competency, productivity, and compassion on a sustained basis with all patients presenting for service.
Understands and follows HFHS Standards of Excellence to support a culture of exceptional customer service skills when interacting with patients, co-worker and caregivers
Reviews laboratory request forms for complete demographic and order entry information and resolves discrepancies as needed. Exercises care in specimen handling and order entry to protect the identify and integrity of samples.
EDUCATION/EXPERIENCE REQUIRED:
High school graduate or equivalent required.
Ability to follow written and verbal instructions and demonstrate exceptional customer service skills is required.
A minimum of six months experience in phlebotomy is required. New employees must successfully complete competency evaluation and demonstrate safety and proficiency with all patient ages who are likely to present for service.
For assignments requiring travel off-site, candidates must possess and maintain a valid Michigan motor vehicle license and reliable transportation with insurance.
Experience in a hospital or clinic laboratory is preferred.
Familiarity with medical terminology preferred.
Additional Information
Organization: Henry Ford Jackson Hospital
Department: ADC-North Street
Shift: Day Job
Union Code: Not Applicable
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Partnering with nearly 2 million people on their health journey, Henry Ford Health provides a full continuum of services at 250 care locations throughout southeast and south central Michigan. With 33,000 valued team members, Henry Ford is also among Michigan's largest and most diverse employers. Our superior care and discoveries are powered by nearly 6,000 physicians, researchers and advanced practice providers. Learn more athenryford.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
