Position: Care Coordinator
Reports to: Administrator/Alternate Administrator
Revised: 09/09/2024
Job Summary:
Demonstrate strong leadership, communication, and writing skills. Ensure the agency's policies and procedures are followed. Comply with state and federal laws as applicable and mandated.
Qualifications/Educational Requirements:
- Minimum of one year of managerial or supervisory experience in a personal assistance agency or related healthcare programs (hospital, home health, nursing facility, or hospice).
- Work positively and favorably with participants, families, and staff.
- Ability to relate positively and favorably with participants and staff.
- Demonstrate strong oral, written communication, and documentation skills.
Responsibilities/Essential Job Functions:
Employee must be able to perform the following essential job functions with or without reasonable accommodations:
- Assess and document if the participant’s needs are within the scope of personal care services.
- Refer participants whose needs exceed personal care services to licensed healthcare professionals or alternative services.
- Collaborate effectively with the team.
- Coordinate participant care. *
- Understand and manage the admission process and plan of care. *
- Schedule and coordinate participant visits and services.
- Supervise field staff when needed. *
- Provide in-service education as directed by the Administrator.
- Attend seminars, workshops, and self-study programs to enhance skills (e.g., leadership, communication, geriatric care).
- Conduct initial home care visits and re-evaluate participant needs and progress as necessary. *
- Notify physicians of any changes in the participant’s condition. *
- Oversee and monitor all participant care and services. *
- Complete paperwork efficiently and on time. *
- Maintain accurate participant records per agency policy. *
- Follow infection control policies both in the office and in the field. *
- Ensure high-quality care for participants according to policies and procedures. *
- Participate in the on-call schedule. *
- Contribute to quality improvement programs.
- Perform daily caregiver duties, including personal care and support, as part of participant care coordination.
Work Environment and Physical Requirements:
The following work environment and physical demands are representative of those an employee will need to perform the essential functions of this job with or without reasonable accommodations.
Physical Elements:
- Clear communication abilities, with or without reasonable accommodation.
- Adequate vision, with or without reasonable accommodation, to review various materials.
- Manual dexterity, with or without reasonable accommodation, to operate equipment such as computers and telephones.
- Physical mobility and reflexes to safely lift or move items as needed for the position.
- Ability to efficiently function in an office environment and travel to field sites as required.
Environmental Elements:
* Essential Job Function
- Office environment with moderate noise levels, controlled temperature, and no exposure to hazardous substances.
- Interaction with staff, participants, and representatives in enforcing policies and procedures.
- Travel to participant homes with varying conditions, including clean, comfortable environments or cluttered, dirty spaces with uncomfortable temperatures.
Acknowledgment:
By signing below, I confirm that I have read and understand the job description and its requirements, and I acknowledge my responsibility to complete all assigned duties. I understand that job functions may be adjusted over time.
Employee Name: ___________________________________________
Date: _________________
Employee Signature: _______________________________________
Date: _________________
Administrator Signature: _____________________________________
Date: _________________
