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Oversee and manage daily operations to ensure smooth and efficient functioning.
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Develop and implement strategic plans to optimize operational processes and procedures.
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Monitor and analyze performance metrics to identify areas for improvement.
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Collaborate with senior management to align operations with the organization's goals and objectives.
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Lead and mentor operational staff, fostering a culture of excellence and accountability.
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Ensure compliance with industry regulations and company policies.
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Manage budgets, resources, and logistics to support program initiatives.
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Drive continuous improvement efforts to enhance service quality.
