Position Summary:
The Cage Cashier is responsible for providing unsurpassed service to both external and internal guests while safeguarding the assets of Gun Lake Casino. The Cage Cashier performs exchanges of cash and cash equivalents including but not limited to cheque redemption, check cashing, EZ-Pay ticket redemption, Outlet Bank issuing/receiving and credit card advances. The Cage Cashier is responsible for logging specific transactions as set forth by Title 31 regulations. The Cage Cashier performs all duties and responsibilities in accordance with Gun Lake Casino standards, policies and procedures.
About Us:
At Gun Lake Casino, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino and embody the core values of the Seven Grandfather Teachings:
Love: Love your brothers and sisters and share with them.
Truth: Be true in everything you do. Be true to yourself and to your fellow Humans.
Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created.
Bravery: To do what is right, even in the most difficult of times.
Honesty: Be honest in every action and provide good feelings in your heart.
Wisdom: We cherish knowledge; wisdom is used for the good of the people.
Humility: Know that you are equal to everyone else, no better, no less.
In this Role:
Safeguard the assets of Gun Lake Casino.
Follow all procedures and policies to ensure that cash handling is performed within accepted standards established by Casino Management, Accounting, and regulatory requirements.
Attend to external and internal guest needs and ensure overall guest satisfaction.
Issue credit to guests in accordance with established Gun Lake Casino credit policy.
Responsible for the final balancing of funds and assets assigned during a shift.
Responsible for ensuring that all tasks are completed as required as determined by the Cage stations assigned during a shift.
Accurately record transactions related to Title 31 compliance.
Responsible for practicing, supporting, and promoting Gun Lake Casino's "Unsurpassed Service" standards at all times.
Other job related duties as assigned by the Cage Manager, Cage Shift Manager and/or Assistant Shift Supervisor.
Must be able to effectively communicate both written and verbally with Guests, Team Members, and Management.
Maintain excellent grooming and uniform standards.
All other duties as assigned.
Essential Qualifications:
Must be at least 21 years of age.
Must possess a High School Diploma or GED.
Work experience in the gaming or hospitality industry is preferred.
Must obtain a Gun Lake Tribal Gaming License
Minimum of three (3) plus years of experience handling currency and currency equivalents in a banking and/or retail environment.
Prefer a minimum of three (3) plus years providing guest service.
Prefer a minimum of one (1) year of experience using basic computer skills in a workplace environment and be able to successfully pass a computer skills test with a score of 90%. Microsoft Excel experience preferred.
Thorough math and reading skills. Must pass a math and reading comprehension test with 90%.
Ability to gain a basic understanding of gaming and regulatory requirements, including but not limited to Title 31 compliance and reporting.
Ability to learn to use all Cage-related equipment such as coin sorters, currency counters and personal computers.
Ability to work varied schedules including weekends, nights and holidays as business demands.
Physical Requirements:
Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.
Must have the manual dexterity to operate job-related equipment.
Ability to sit, walk, stand, run, and climb stairs for the duration of shift.
Must have the ability to access all properties and areas.
Must be able to lift up to 25 lbs. with or without assistance.
Ability to read, write and input data into the computer.
Ability to stoop, crouch and kneel.
Work Conditions:
Work is typically in an office environment or out on the casino floor. Work areas may be warm, cold, or noisy. Tasks may be required to perform from a sitting or non-sitting position in a confined area. Team Members may be required to stand, walk, lift, reach, push, pull, and grasp.
Disclaimer and Conditions of Employment:
The above statements describe the general nature and level of work performed by persons assigned to this job. These statements are not an exhaustive list of all required responsibilities, duties, and skills.
All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires passing a criminal background investigation and drug test.
Indian Preference:
The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies.
Gun Lake Tribal Gaming Authority reserves the right to change the job description as necessary.