DESCRIPTION:
The Network Field Engineer provides support for LANs, WAN connections, and application performance troubleshooting. This individual is responsible for delivery of new functionality, day-to-day operations, and participating in break/fix activities.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Monitor the day-to-day operations of the data network within his/her defined scope.
Provide technical assistance and resolution for network problems.
Recommend and assist with the implementation of complex upgrades and improvements to the data network as assigned.
Work with other infrastructure groups and end-users to identify and troubleshoot performance issues in an enterprise environment.
Monitor the installation, maintenance, and monitoring systems of the Clients' network.
Participate in on-call rotation.
Problem Solving and Critical Thinking.
Applies advanced skills to resolve complex problems not covered by existing procedures or practices independently.
Displays a high level of critical thinking in bringing successful resolution to high-impact, complex and/or cross-functional problems.
Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems.
EDUCATION/EXPERIENCE REQUIRED:
Associate's degree or one to two (1-2) years of vocational technical training preferred.
Minimum of 2-4 years of In-depth troubleshooting and understanding of practical networking systems such as LAN, firewalls, routers, PC's and Printers.
Minimum of 1-5 Years of Study towards a Cisco Certified Network Associate (CCNA) Certification.
Comprehensive understanding of network services and networks such as TCP/IP, OSPF and EIGRP
Ability to analyze and evaluate networks, identify issues, and provide solutions to ensure networks are operating efficiently.
Can, without assistance, plan, implement, and/or engineer network solutions based upon Cisco equipment with intermediate to advanced complexity.
Able to create comprehensive documentation using Visio and related tools.
Knowledge of HIPAA regulations preferred.
Demonstrates comprehensive working knowledge of a technical or specialty area, and of operations, methods, and practices.
No direct supervisory or leadership experience required.
In-team mentoring experience.
Additional Information
Organization: Corporate Services
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a $6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one of the nation's oldest physician groups. An additional 2,200 physicians are also affiliated with the health system through the Henry Ford Physician Network. Henry Ford is also one of the region's major academic medical centers, receiving between $90-$100 million in annual research funding and remaining Michigan's fourth largest NIH-funded institution. Also an active participant in medical education and training, the health system has trained nearly 40% of physicians currently practicing in the state and also provides education and training for other health professionals including nurses, pharmacists, radiology and respiratory technicians. visitHenryFord.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
