Transportation Emergency Dispatcher
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Transportation Emergency Dispatcher
Salary
$46,902.00 - $53,300.00 Annually
Location
MI, MI
Job Type
Certified-Regular Civil Service
Job Number
20241359032DDOTSSL
Department
Dept of Transportation
Opening Date
09/16/2024
Bargaining Unit
1100
Description
Benefits
Questions
Description
Under general supervision, on an assigned shift, receive reports of transportation operating emergencies by radio, telephone, and computer terminal to determine appropriate remedial actions using radio and telephone to provide instructions to operating personnel, and to relay information and instructions to operators, service inspectors, and other divisions and departments involved.
Examples of Duties
Receive by telephone, radio, and computer terminal, reports of accidents, detours, fires, equipment breakdowns, and other operating and maintenance emergencies.
Contact Transportation Equipment Operators (TEO), Service Inspectors, terminal personnel, police, fire, and other agencies, to obtain information bearing on transportation emergencies.
Use multiple channel radio console and telephones to relay information and instructions to TEO's, Service Inspectors, and police and fire agencies.
Instruct TEO's regarding measures to take in cases of coach malfunction.
Maintain continuous logs of the location and movements of emergency crews and field investigation personnel, healthy coach reports, and similar section logs, as assigned.
Enter incident data into computer by keyboard entry devices to dispose of dispatch calls.
Write brief reports in standard format of accidents, injuries, and other major incidents affecting service.
Operate office security monitor, telephone equipment, master recording monitors and other related equipment.
Minimum Qualifications
Qualifications (required):
Qualifications (preferred):
Supplemental Information
Evaluation Plan
Total of Interview and Evaluation T.E.P: 100%
Additional points may be awarded for:
EMPLOYMENT BENEFITS
The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:
HEALTH
INSURANCE
Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.
Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.
PAID TIME OFF
Sick Leave
Vacation
Holidays
OTHER LEAVE BENEFITS
The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,
RETIREMENT BENEFITS
City Employees Retirement System
As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:
Completion of thirty (30) years of service;
At age sixty (60) if you have at least ten (10) years of service, or
At age sixty-five (65) with eight (8) years of service.
In the event of disability, other eligibility rules apply);
An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;
Employees are vested after ten (10) years of service, regardless of age.
ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.
Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.
01
Please indicate your highest level of education completed
Agency
City of Detroit
Address
Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226
Website
http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job
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