Job Responsibilities
Supervise the team in providing best-in-class service on a daily basis.
Coach and develop the Maintenance and Porter teams and drive Associate engagement.
Uphold operating procedures, follow service and preventative maintenance schedules and safety standards. All things focused on Guest Satisfaction.
Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring.
Complete all maintenance and repair tasks as directed by Facilities management
Monitor operation and proper use of all equipment and systems
Trouble shoot and repair issues in all areas of the venue
Answer and respond to maintenance calls for assistance
Monitor the use and inventory of spare parts, maintenance supplies, and equipment
Adhere to safety, health, and environmental policies and procedures
Communicate accurately and effectively with Players and Playmakers
Qualifications
High school diploma or equivalent.
High energy and positive enthusiasm each shift.
Excellent communication, time management, punctuality and organization skills.
Ability to work as a team and individually
Ability to work in high pressure emergency situations
A high level of self-awareness, receptivity to change and integrity.
Ability to work in extreme weather conditions for extended periods of time.
Availability to work varied shifts, including evenings, weekends and holidays.
Ability to stand and walk for long periods of time including maneuvering up and down stairs or ladders.
Ability to obtain required licenses and certifications for your location.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
