Order to Cash Specialist
Job Locations
US-MI-Grand Rapids
Primary Posting Location : City
Grand Rapids
Primary Posting Location : State/Province
MI
Primary Posting Location : Postal Code
49501
Primary Posting Location : Country
US
Requisition ID
2024-433686
Position Type
Full Time
Category
Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)
Minimum
USD $18.00/Hr.
Maximum
USD $18.00/Hr.
Summary
Specialist Order To Cash
At our Company, we grow People, Brands, and Businesses! Do you have great attention to detail and are looking to bring value to a client-driven team? We are seeking a dedicated entry-level Specialist Order to Cash associates have strong Excel skills, are open to learning and are coachable. In this role, you'll assist with order processing, invoicing, and contract creation for some of the best brands in the Consumer Packaged Goods industry. You will utilize additional aspects of claims and deductions, and accounts receivable to provide exceptional support to our clients.
Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Process orders, deductions, and create contracts.
Manage Claims and Accounts Receivables.
Able to address any potential order/deduction/contract issues.
Provide timely and thorough communication with clients and customers. Participate in client/customer conference calls as scheduled; providing feedback and insight.
Communicate regularly with management advising any critical issues or opportunities.
Provide reports to clients/customers as needed.
Qualifications:
Associate's Degree or equivalent office experience
1-3 years of experience in Customer Service and working in a fast-paced environment
Preferred experience in accounting, finance or other related fields
Excellent written and verbal communication skills
Strong proficiency in Microsoft Office with a focus on Excel
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
The Specialist OTC is responsible for the validation and execution of order processing and invoicing, contract creation and validation, claims and deductions, accounts receivable. Responsible for performing all necessary work and tasks to ensure administrative goals and metrics are met. Works closely with the Team Lead to deliver outstanding results for our clients.
Essential Job Duties and Responsibilities
Order Entry Administration
Process orders, deductions, or contracts into management system in a timely manner
Proactively address any potential order/deduction/contract issues
Provide timely and thorough communication to all of our valued clients and customer
Communicate regularly with management advising any critical issues or opportunities
Participate in client/customer conference calls as scheduled; providing feedback and insight
Reporting
Provide reports to clients/customers as needed
Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct reports
Indirect Reports
Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel and Driving are not essential duties or functions of this job
Minimum Qualifications
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required)High School Diploma or GED or equivalent experience
Field of Study/Area of Experience:
1-3 years of experience in Customer service
Skills, Knowledge and Abilities
Excellent written communication and verbal communication skills
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Strong prioritization skills
Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Team building Skills
Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access,... For full info follow application link.
Advantage Sales & Marketing LLC dba Advantage Solutions ("Advantage Solutions") is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, Advantage Solutions shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Should you believe you need an accommodation in connection with the application process, please contact Advantage Solutions Workplace Accommodation’s Dept. at 949-214-2525 or workplaceaccommodations@advantagesolutions.net.
