| Position Title: | Dining Assistant Manager | |
| Location: | Big Rapids (Main Campus) | |
| Department: | 51806 - Catering Services | |
| Advertised Salary: | Salary $43,888 and a comprehensive benefit package (health care, vacation, etc.) | |
| FLSA: | Exempt | |
| Temporary/Continuing: | Continuing | |
| Part-Time/Full-Time: | Full-Time | |
| Union Group: | N/A | |
| Term of Position: | 12 Month | |
| At Will/Just Cause: | Just Cause | |
| Summary of Position: | Supports the Dining Services Manager in the direction and administration of activities of assigned unit(s) through coordination, supervision and leadership of the employees assigned to operations of the Dining Services Department.
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| Position Type: | Staff | |
| Required Education: | Associate’s degree in Food Service Management or related field or four years of additional full-time required experience in lieu of post-secondary education.
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| Required Work Experience: | Two years of food service experience, including recent supervisory responsibilities.
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| Required Licenses and Certifications: | | |
| Physical Demands: | - Office Environment
- Bending
- Carrying
- Inclement Weather
- Moving
- Reaching
- Sitting
- Twisting
- Driving
- Lifting
- Pulling/Pushing
- Repetitive movement
- Standing
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| Additional Education/Experiences to be Considered: | Associated Degree preferred.
Culinary experience preferred.
Recent supervisory experienced preferred
Serve Safe certification | |
| Essential Duties/Responsibilities: | Assist in managing all aspects of production and service of food in assigned units.
Assure compliance with departmental policies and procedures.
Direct, train and monitor the development of departmental staff assigned to areas of responsibilities.
Monitor Dining Service employees, AFSCME and part-time employees, assuring compliance with contract and employment policies and practices.
Ensure that the overall unit operation is meeting established standards in the areas of customer service/satisfaction, safety, quality, efficiency, timeliness, cleanliness, and attractiveness.
Maintain current knowledge of policies, procedures, and bargaining unit agreements, and implement them as appropriate.
Implementing policies and procedures for the administration and operating of Dining Services.
Respond to problems arising from customer complaints, personnel, staffing, scheduling, food preparation, etc.
Review menus, requisitions, supplies and production records, making forecasts and changes as needed.
Balance cash drawers and maintain sales records. Prepare appropriate reports.
Ensure cash handling complies with University policies and procedures.
Monitor all POS systems.
Assist with scheduling, training, and supervision of unit employees.
Supervise the maintenance, repair and security of unit facility and equipment.
Participate in meetings with other Dining Services administrators.
Reports to an assigned Dining Services Unit Manager.
Fill in and assist with multiple dining locations as assigned.
Maintain the confidentiality of designated information.
Carry out supervisory responsibilities in accordance with University policies and applicable laws.
Demonstrates an understanding of diversity, equity, and inclusion, especially in working relationships with students, faculty, staff, and community members.
Support, promote, and develop University student enrollment and retention initiatives.
Provide training and insight for special dietary requirements.
Any other duties assigned within the position classification area.
Operates university motorized vehicles in a safe manner while performing job duties.
Must obtain ServeSave certification within 6 months of employment.
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| Marginal Duties/Responsibilities: | Attend workshops, seminars and conferences related to area of responsibility.
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| Skills and Abilities: | Communicate effectively.
Demonstrate knowledge of all areas of dining service operations and equipment.
Supervise and coordinate the work of others.
Possess knowledge of food production techniques and methods.
Plan and utilize materials and s
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