Provide excellent customer service, assisting customers with their inquiries and purchases, and ensuring the store is well-maintained, clean, and organized. Promote a welcoming and friendly atmosphere.
Job Duties and Responsibilities
Greet customers in a friendly and welcoming manner, and provide assistance with their shopping needs. Answer customer questions, provide product information, and offer suggestions or recommendations as needed
Process customer purchases, handle cash and credit card transactions accurately, and operate the cash register or point-of-sale system efficiently
Acquire an understanding of the products sold in the store. Stay up-to-date with new arrivals, promotions, and special offers to effectively assist customers in finding the right products
Handle customer complaints and concerns professionally and escalate issues to the store manager if necessary, aiming to achieve a satisfactory resolution
Stock, rotate, and organize shelves and displays; ensure that products are properly labeled and priced
Keep store looking clean and organized; perform daily assigned cleaning jobs
Help monitor inventory levels and notify supervisor when products need to be replenished or reordered. Assist in regular inventory counts
Be vigilant for shoplifting or fraudulent activities and report any suspicious behavior or incidents to the store security or management
Answer incoming calls
Complete shipping activities (e.g., UPS)
The Creamery: cut cheese samples, variety bags, and cheese trays; bag curd in wrap area; bag candy; scoop ice cream
Alban's: load and unload customer vehicles; load/unload freight trucks; fill propane tanks
Follow all safety and sanitation procedures
The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
Starting Pay $13.50 per hour
Must be 18 or older.
Education and Experience
High school diploma or equivalent preferred
0 to 1 year of retail, customer service, or related experience
Certification and/or License - may be required during course of employment
Knowledge, Skills, and Abilities
Strong customer service skills
Able to complete basic arithmetic, such as addition, subtraction, multiplication, and division
Able to handle cash transactions accurately
Able to respond courteously and efficiently to inquiries, complaints, and requests
Able to project a professional image
Able to communicate clearly and effectively
Able to work in a team-oriented environment
Familiarity with food safety regulations and practices to maintain a clean and hygienic work environment
An Equal Opportunity Employer
EEO/AA/Female/Minority/Disabled/Veteran
