Description
Crain Communications Inc is looking for an Accounts Receivable Specialist to join our corporate Finance team. As an Accounts Receivable Specialist, you will be responsible for managing accounts, ensuring timely payments, and maintaining accurate financial records. A key part of this role involves the use of payment portals to streamline and manage invoice and payment processes efficiently.
We are looking for a dynamic team player who can work a hybrid schedule and be in our office in downtown Detroit 3 days per week. The team is highly collaborative, so this is crucial for maximum success.
Job Responsibilities:
Monitor accounts to identify overdue payments and prioritize collection efforts.
Ensure all customer information is correct, including phone numbers and addresses
Evaluate and recommend credit worthiness of new and existing customers.
Communicates directly via phone and e-mail with internal and external customers to research and resolve invoicing discrepancies and open items.
Document interactions with customers in the system.
Run AR Aging reports regularly to assess the status of the receivables.
Recommend and document accounts for referral to third party collection agency.
Collaborate with billing, sales and operations teams to resolve billing and payment concerns.
Engage in ongoing problem-solving to ensure invoices are paid, utilizing various resources and strategies.
Prepare and publish various reports on the status of collections and outstanding accounts.
Resolves account inquiries from clients and internal customers.
Allocate payments to the appropriate accounts as needed.
Other duties as assigned.
Basic Qualifications:
Minimum of 2 years of experience in Credit & Collections within a B2B environment
The ability to be in-office in Detroit 3-days per week
Intermediate knowledge of Microsoft Word and Excel required.
Experience making outbound collection phone calls to businesses.
Excellent verbal, written communication and interpersonal skills to resolve problems is a must.
Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships in a strong team environment.
Comfortable with analyzing data to develop effective solutions.
Experience using billing, accounts receivable and credit reporting systems in a high- volume environment.
Experience with Experian or D&B credit reporting to determine credit risk.
Large ERP, AR and billing module experience (ex - Oracle, PeopleSoft, SAP, JD Edwards) Pelcro and Naviga experience a plus.
Preferences:
Bachelor's degree in accounting, Finance or Business Administration
Experience resolving customer billing issues on a one-on-one basis through research, problem-solving and strong customer service for a multi-national organization.
Media or advertising agency background
This position is exempt under the Fair Labor Standards Act and is eligible for overtime pay.
Pay Transparency Disclosure:
The estimated salary range for this position is $50,000 to $55,000.
The final salary offering will take into accounta wide range of factors, including experience, accomplishments and location. The salary range provided should not be considered as a salary limit or cap. In addition to base salary, Crain also offers competitive benefits including retirement plan savings contributions and bonus opportunities based on individual and company performance.
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About Crain Communications:
Crain Communications is a leading business news and information company with a portfolio of 24 media brands that provide indispensable coverage and data for professionals globally and across sectors, including advertising, automotive, finance, healthcare, staffing, and workforce solutions. Many of Crain's brands are the most influential media properties in the industries and communities they serve, including Ad Age, Automotive News, Pensions & Investments, Modern Healthcare, Staffing Industry Analysts, as well as Crain's regional business brands. For more than a century, our dedication to deep sector expertise and journalistic integrity has enabled us to provide trusted insights across all our platforms, empowering today's business leaders to make industry-shaping decisions. To learn more about Crain Communications, visitcrain.com.
Environmental Demands
Where you work matters. The job posting will provide specific information on where and when your amazing work would be performed. Employee work location is determined by the needs of the specific team and may include on-site, hybrid or remote.
An "in-office" role would require the employee to come into the office most days with occasional flexibility to work remotely if tasks can be performed elsewhere and if the manager approves.
A "remote" role would allow an employee to work from a home office that is in one of the states Crain does business in. We can only employ a remote / "work from home" employee if they reside in one of these states: AZ, CA, CO, FL, GA, IL, MD,... For full info follow application link.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor s legal duty to furnish information.