GENERAL SUMMARY:
This role will function as the owner of the product line master schedule template, solely own schedule changes, collaborate with other scheduling areas (Contact Center and RPO) and be responsive to patient scheduling needs. Under general supervision, assumes responsibility for proactively understanding, managing, and reporting on the outpatient availability of all scheduled clinic resource time within a given clinical specialty, across all sites of practice. This will include acting as a centralized resource to facilitate patient access and scheduling for referring physicians, patients, and others. The responsibilities include acting as a centralized resource for the specialty across all sites of practice to ensure standardized and consistent scheduling practices, protocols, and procedures for all scheduled clinic resources. Responsibility also includes owning all departmental provider templates and ensuring consistent master schedules for all scheduled clinic resources throughout the entire service line.
EDUCATION/EXPERIENCE REQUIRED:
High School or G.E.D. equivalent.
Associates degree/ two years or more of college is preferred.
A minimum of three (3) years of experience in a business office/healthcare environment including experience with scheduling appointments and schedule maintenance.
Analytical ability required preparing physicians' schedules is preferred.
Familiarity with computer applications in a PC and patient scheduling environment is required as well as the strong Microsoft office skills.
Additional Information
Organization: Henry Ford Medical Group
Department: Cardiovascular Medicine
Shift: Day Job
Union Code: Not Applicable
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Partnering with nearly 2 million people on their health journey, Henry Ford Health provides a full continuum of services at 250 care locations throughout southeast and south central Michigan. With 33,000 valued team members, Henry Ford is also among Michigan's largest and most diverse employers. Our superior care and discoveries are powered by nearly 6,000 physicians, researchers and advanced practice providers. Learn more athenryford.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.