Residential Appliance Repair Technician
Position Overview: American Dix Appliance Service Inc. is seeking a dedicated and skilled Residential Appliance Repair Technician. If you have a passion for providing exceptional customer service and possess strong mechanical aptitude, this is an exciting opportunity for you!
Key Responsibilities:
- Appliance Repair: Efficiently repair and maintain residential washing machines, clothes dryers, dishwashers, refrigerators, freezers, ranges, and microwave ovens.
- Customer Service: Deliver excellent customer service by addressing client concerns professionally, providing clear explanations of issues, and outlining required repairs.
- Diagnostic Skills: Accurately diagnose appliance problems and determine effective repair solutions.
- Performance Goals: Meet or exceed performance metrics and productivity goals set by the company.
- Documentation: Maintain detailed records of services performed, including parts used and time spent. Utilize computer systems for parts ordering and service documentation.
- Safety and Compliance: Follow all safety procedures and guidelines to ensure safe and effective repairs.
Requirements:
- Education: High school diploma or GED preferred.
- Experience: 2-5 years of experience in appliance repair or a related field. Experience with a wide range of appliances is preferred.
- Technical Skills: Proficient in the use of tools and diagnostic equipment. Strong mechanical and electrical skills with the ability to perform accurate and efficient repairs.
- Customer Relations: Excellent communication skills with the ability to provide clear explanations and solutions to customers.
- Flexibility: Willingness to work variable hours, including overtime if required.
- Driver’s License: A valid Michigan driver’s license is required.
- Physical Requirements: Ability to lift and move heavy appliances (up to 100 lbs) and work in various conditions.
- Drug Testing and Background Check: Must submit to drug testing and background check to meet customer requirements.
Preferred Qualifications:
- Additional Training: Certification or additional training in appliance repair is a plus.
- Computer Skills: Basic computer skills for parts inquiries and documentation are preferred.
Compensation and Benefits:
- Compensation: Competitive wages based on experience, ranging from $18.00 to $30.00 per hour.
- Benefits:
- Five (5) paid personal days after 30 days of employment.
- Five (5) paid vacation days and six (6) paid holidays upon completion of one (1) year of employment.
- Service vans and fuel provided. You will need to provide basic tools and a meter for your daily assignments.
How to Apply: If you are a motivated and skilled appliance repair technician committed to excellent service, we encourage you to apply. Please send your resume and a brief cover letter outlining your relevant experience and qualifications to: [email protected]
We look forward to hearing from you and exploring how you can contribute to our team!
American Dix Appliance Service Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
