Job Description Overview
The Software Solutions Consultant (SSC) is a commissioned sales position committed to providing sales assistance, training and guidance to Konica Minolta (KM) dealers in the areas of software solutions. The SSC is responsible for delivering technical pre-sales assistance, vendor management, and consultative support for software solutions, professional services, and installation services to enable the achievement of assigned revenue and customer satisfaction objectives.
Responsibilities
* Develop business relationships, drive sales and manage KM's software solutions with assigned dealers.
* Learn and demonstrate the benefits of all KM products, services and solutions to dealers.
* Meet or exceed assigned revenue targets within assigned territory or account list.
* Work directly with dealers to promote solutions and professional services offerings, driven by key performance indicators and KM initiatives.
* Take responsibility for pre-sale technical discovery, business process analysis, and development of customized solutions to fit dealers' client's requirements.
* Partner with 3rd party providers & LOB owners to craft solutions & presentations to assist dealers and their customers with sales engagements.
* Conduct KM-owned software and 3rd party solutions/professional services launches.
* Focus on KM's key products and unique offerings to develop the application support items required (i.e. presentations, NFRs, process and procedure documents, etc.)
* Identify best practices and build knowledge base, including competitive information, within field sales and support groups.
* Facilitate knowledge sharing with updated procedures to KM teammates.
* Coordinate and conduct software solutions educational seminars and training at the local level.
* Establish and manage 3rd party vendors, resources, and KM internal support relationships during project deployment.
* Maintain education training standards and certifications levels in line with job requirements and advancement development plans.
* Additional projects and tasks as assigned.
Qualifications
* Bachelor's degree or equivalent practical experience.
* 5+ years of technical sales experience in related field (solutions, software, document management, manage print services, color/monochrome MFP engines and production print) with a proven track record of meeting/exceeding quota.
* Strong working knowledge of industry hardware, IT services and software solutions offerings.
* Experience with network print servers, document management/scanning applications and workflows, manage print services, print optimization/cost recovery, print and MFP print controller technology, SQL, security, and major third-party print manufacturer's devices.
* Experience directly driving business growth, exceeding sales goals, and maintaining client relationships.
* Energetic professional comfortable with prospecting for solutions opportunities within new and established clients.
* Working knowledge of project management processes.
* Ability to multitask within a fast-paced demanding environment.
* Experience working with and communicating effectively with clients and influencing C-level stakeholders.
* Ability to work well with a team, and be proactive and organized.
* Excellent communication skills.
* Seeks training opportunities to remain current with the most recent technology.
* Ability to pass certification tests to enhance career path.
* Maintain valid driver's license and/or access to reliable and presentable transportation.
* Comfortable hosting remote meetings and demonstrations
* Willingness to travel up to 70%
About Us
Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
