Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.
The Opportunity: We are seeking a full time Client Server Specialist to join our team. Under direct supervision, configure and implement peripherals and basic personal computer software. Provide professional, basic front line end user support. Troubleshoot advanced system issues with assistance from high level technicians. Work on routine problems and installations under deadlines while continuing to provide quality user support.
What You'll Do:
Configure and implement personal computers and mobile devices.
Support branch and department computing environment.
Diagnose and resolve routine problems.
Work with vendor technical support to resolve problems and suggest possible solutions.
Investigate and resolve support requests.
Adhere to established security policies and procedures.
Interface with vendors.
Write process and procedural documentation.
Work on special projects, as needed.
Server administration, as required.
Perform other duties within Client Server Support, as required.
What You'll Need:
High School diploma or equivalent.
One year experience with current Windows operating systems.
PC and mobile device experience, repairing and diagnosing software/hardware, preferred.
Troubleshooting and analytical skills.
Consistent positive, cooperative, self-motivated, courteous and professional attitude.
Ability to verbally communicate appropriately with others, and appropriately respond to a supervisor.
Demonstrated interpersonal skills, including effective verbal and written communication.
Extended duration of computer terminal usage.
Occasional travel for training, conferences, and disaster recovery or offsite equipment support.
On call support 7x24 30-minute response, as required.
Extended hours and/or alternate schedules, as required.
What We Offer:
Potential for a hybrid work schedule
401k plan match, dollar for dollar up to 4%
401k additional employer contribution after one year at 5%
Employee bonus program
Medical, dental and vision insurance effective date of hire
Health savings account (HSA)
Flexible spending accounts for medical and dependent care expenses
Wellness initiatives and reimbursements
Pre-paid legal services plan
Identity protection plan
Accident supplemental plan
Short & long term disability plans paid for by company
Company provided basic life insurance of $50,000 plus supplemental for employee, spouse and child
Pet Insurance
Free financial planning assistance
Numerous fun employee events throughout the year
Volunteer and community engagement opportunities
Discounts with local and national companies through DFCU Perks
Service / anniversary awards
Employee discounts for company logo wear
Employee referral payouts for recruiting your friends and family
Paid lunch time
Tuition reimbursement / Education assistance
Ongoing training opportunities
Leadership development program
Paid time off
Paid holidays (~10 per year)
Flexible scheduling for students
Equal Opportunity Employer / Disabled / Veterans
