Position Summary: The Director of Human Resources directs, guides, implements, and oversees the efficient administration and management of the Human Resources service deliverables including recruiting, compensation, benefits, compliance, team member relations, development, risk management, and reward and recognition.
About Us:
At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings:
Love : Love your brothers and sisters and share with them.
Truth : Be true in everything you do. Be true to yourself and to your fellow Humans.
Respect : You must give respect if you expect respect. Respect everyone, all persons, and all the things created.
Bravery : To do what is right, even in the most difficult of times.
Honesty : Be honest in every action and provide good feelings in your heart.
Wisdom : We cherish knowledge; wisdom is used for the good of the people.
Humility : Know that you are equal to everyone else, no better, no less.
In this Role:
Responsible for practicing, supporting, and promoting Gun Lake Casino Resort's "Unsurpassed Service" standards at all times.
Maintains knowledge of industry trends and employment legislation and ensures the organization's compliance.
Interacts with the General Manager and Executive Committee members on "Big Picture" issues involving our Team Members at all levels, lending guidance and counseling them on their own interpersonal and/or performance challenges.
Participates as a strategic partner with all business units and department leaders.
Analyzes wage, salary, and data reports to determine a competitive compensation plan.
Prepares personnel forecast to project employment needs.
Annually reviews and makes recommendations to executive management for improvement of the organization's policies, procedures, and practices on personnel matters.
Communicates changes in the organization's personnel policies and procedures and ensures that proper compliance is followed.
Assists executive management in the annual review, preparation and administration of the organization's wage and salary program.
Consult with legal counsel as appropriate, or as directed by the President/COO on personnel matters.
Maintains knowledge of industry trends and employment legislation and ensures the organization's compliance.
Review all involuntary terminations of Team Members (beyond the introductory period), and stay abreast of all sensitive Team Member relation issues, lending support and direction as needed.
Determine property Human Capital needs and develop department goals and action plans in accordance with property overall goals.
Works directly with department managers to assist them in carrying out their responsibilities on personnel matters.
Recommends, evaluates, and participates in staff development for the organization.
Develops and maintains a Human Resource Information System that meets the organization's personnel information needs.
Participates on committees and special projects and seeks additional responsibilities.
Co-facilitate with the Training Department on Human Resources-related training.
Design recognition programs and participate in celebrations throughout the property.
Maintain fiscal responsibility for the protection of Company revenue through any cost-related expenses such as benefits, turnover, and litigation.
Maintain departmental Human Resources budget according to policies to include ongoing expense review, approval, and tracking and preparation of data for monthly P&Ls.
Walk the property and talk to Team Members, as this is a critical component of the job. Keeping a pulse on the property and understanding the issues that may be occurring on the property.
Attend and facilitate focus groups for various departments to ensure Team Member satisfaction.
Coach, train, develop, and monitor the work of the Human Resources team.
Assist with all Human Resources functions as needed.
Essential Qualifications:
Must be 21+ years of age.
Minimum of seven (7) years as a Human Resources Manager and/or Director for a property that comprises at least 750 team members, five (5) years of casino Human Resources Management preferred.
Must have a Bachelor's degree in a related field. Master's degree, PHR or SPHR preferred.
Must successfully pass the Competency Assessment.
Ability to communicate effectively with Guest, Team Members, and Management in both written and verbal form.
Must have extensive knowledge of benefit and compensation management. Experience with self-funded insurance plans is strongly preferred.
Demonstrated prior success with organizational development and adult learning techniques.
Excellent oral and written communication skills; ability to relate well with all levels of the organization; strong listening and critical thinking skills.
Must be computer literate and have knowledge of Microsoft Office and/or other computer and Human Resources Software.
Ability to handle multiple tasks and prioritize efficiently.
Ability to maintain a high level of confidentiality.
Demonstrated prior success with leading staff in the development of departmental goals.
Ability to evaluate courses of action and reach sound, non-judgmental management decisions and resolutions.
Thorough knowledge of organizational development.
Must possess strong organizational and time management skills.
Physical Requirements:
Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.
Ability to sit for prolonged periods of time while using a computer.
Ability to communicate on the phone and in person with internal and external guests.
Work Conditions:
Work is typically performed in an office environment. However, work may be conducted in the casino, which may be unusually hot, cold, and/or noisy and may contain second-hand smoke. Work may be performed in small areas with a 3ft. wide access. Tasks will also be performed from a sitting position. Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling, and grasping. These tasks include the maintenance and care of assigned areas. Constant contact with fellow Team Members and Guests.
Disclaimer and Conditions of Employment:
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug/alcohol test.
Indian Preference:
The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies.
Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.
