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About LAFCU

Senior Member Services Representative

Job Code Number

239906203

Job Description

Provides thorough and accurate member service through opening accounts, loan services and other related functions that meet the needs of the member and LAFCU by performing the following duties.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

Markets LAFCU products and services to members by having a thorough knowledge of all products and services.
Serves as Membership Officer.
Maintains knowledge of applicable policies and procedures to ensure compliance with required laws and regulations.
Successfully completes required Regulatory Compliance training and other training as determined and required by Management.
Opens accounts and offers services, including, but not limited to share accounts, IRAs, Term Shares, Home Banking, direct dial teller, safe deposit boxes, loan and credit card products.
Processes check orders, ATM/debit card applications, electronic services, payroll deductions and allocations, direct deposits, wire transfers, stop payments, statement copies, etc.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Under Michigan law, a person with a disability needing accommodation for this position must notify the employer in writing within 182 days after the need is known or reasonably should have been known that an accommodation was needed.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); two years’ experience in member/customer service and cash handling preferred. Experience with typing and using 10 key.

Additional Requirements

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Summary

WHY LAFCU?

LAFCU is a credit union that’s been serving our community for over 80 years. We have recently expanded to provide financial services to people and business across the entire state of Michigan. We are very involved in serving our community and proudly donate close to $100,000 back to our community every year; whether we’re feeding the hungry, having clothes and toy drives, building a habitat house, providing financial education to schools, paying for our community to take their families to the zoo; you’ll see LAFCU rolling up our sleeves and giving back.

We also provide relevant products and services such as debit and credit cards, technology loans, savings accounts, auto loans, mortgage loans and many more.

Organization Profile

Employer Name:

LAFCU

Address:

PO Box 26188

Address Line 2:

City:

Lansing

State/Province/Region:

Zip/Postal Code:

48909

Description:

Credit Union

Job Summary

Organization

LAFCU View Profile

Employer Website

Location

Lansing, Michigan 48909

Job Code Number

239906203

Positions Available

Expiration Date

9/20/2024

O*NET Code

43-4141.00

O*NET Occupation

New Accounts Clerks

Education Level

High School Diploma/Equivalency

Job Characteristics

Full-time
Part-time

Pay Range

Hourly: $15 to $25

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Job Details

Senior Member Services Representative

Organization Profile

Job Summary

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