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The Solution Architect I - Workday Professional Services applies deep domain, product, industry and/or solution area expertise and an understanding of client priorities to create compelling solutions that bring our value proposition to life and increase our win and renewal rate during a sales process.
The Solution Architect I is client-facing and collaborates with Sales through all stages of the sales process post-identification - from introductory meetings to requests for proposals (RFP), finalist meetings, contracting and hand-off to the delivery team(s). Upon request Solution Architect collaborates with Sales to develop product solutions scope and proposals, produce client-tailored sales meetings materials, educate the client on the technical aspects and details of Alight solutions, conduct solutions demonstrations, and coordinate with Negotiations and Pricings teams to determine deal pricing and final proposal delivery. In addition, the Solution Architect I is responsible for staying current on competitors, market and industry trends, compliance developments and Alight capabilities. Solution Architects are also an important source of market feedback working closely with Alight product owners to inform our roadmap.
Key Responsibilities
Domain expertise:
Maintains expertise in domain products and services (i.e., Workday) and Alight's overall capabilities. Articulates and communicates Alight's value proposition and key differentiators.
Collaborates with Delivery Leaders to stay connected to operations and delivery practices and share market insights. This network is utilized to ensure we are bringing the latest insights to the sales process.
The Solutions Architect possesses a broad understanding of cross functional touchpoints and their impacts within the Workday platforms.
Sales process:
Collaborates with Large and Medium Market multi-solutions or complex solutions Sales resources to develop and inform sales strategy in order to drive bookings and close opportunities.
Performs discovery and primarily leads product solution scoping for large complex multi- or single solution deals (e.g., identify complexity drivers).
Collaborates with Sales, subject matter experts, and business leaders to develop scope of Alight solution set and determine platform/technology.
The Solutions Architect will also help facilitate client sales meetings as Subject Matter Expert as well as partner with Workday and Alight sales executives, client executives and delivery leads on client sales activity.
Provides input to strategic questions related to defining the opportunity and overcomes customer objections to initiate and forward sales opportunities.
Generates demand by assisting clients to identify and qualify current needs and effectively articulate how Alight can add value.
Accountable for solution costing and coordinates with Finance and Sales, and Value engineers to construct business case.
Tailors materials and demo based on solution, client need and competitive landscape. Creates new materials where needed.
Engaged in sales meetings, primarily answers solutions and technical questions, uses understanding of the client's business and depth of knowledge to personalize the recommended solution -with ability to collaborate with other experts and leaders at the client and internally.
Conducts and leads effective solution demonstrations - bringing the solution to life via storytelling vs. a feature/function demo.
Document the solution concisely and clearly throughout sales process, ensuring maximum transparency and knowledge transfer across delivery.
Supports the contracting process from a scope and solution point of view across statements of work, transition, commercials, and ensure that specifications of pricing are accurate to customer's needs.
Collaborates with other Architects in scope development for multi-solutions deals across products.
RFP support:
Reviews, updates, and provides input on RFP responses after initial draft is provided by the enablement team.
Creates responses for domain-related RFP questions and engages subject matter experts where needed.
Creates client-specific delivery model and service descriptions.
Owns domain-related follow ups (e.g., questions received from Third-Party Evaluator)
Assists with periodic review of RFP library content - ensure responses are compelling and reflect the latest on our... For full info follow application link.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an
