60,000 per year Bi-weekly | Novi, MI, USA | Salary | Full Time
Our Purpose
At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Position Purpose
This position will provide support to the commercial lending team in a newly formed department for a fast-growing credit union. The primary role will be to assist the commercial lending team through all stages of the credit application, due diligence, documentation, closing, onboarding, and post-closing process, including annual monitoring activities.
Essential Duties
Document preparation and quality control
Work with documentation vendor and loan origination system to maintain and enhance processes
Order & process third party reports including flood & UCC searches, title policies, appraisals, environmental and other miscellaneous reports
Process business loan service requests which may include loan payments, account research, document requests, and updating records
Investigate and resolve member issues regarding misapplied or incorrect payments, late fees, and other account maintenance items
Job Title: Commercial Documentation Specialist Department: Commercial Lending
Reports to: Sr. Commercial Underwriter Location: Waterford Operations Center
Assist in monitoring loan portfolio reports for delinquent accounts, maturing loans, financial statement tracking, collateral exceptions and pipeline management
Maintains and organizes department files and documents
Other duties may be assigned
Education/Experience
High School graduate or equivalent
3+ Years of commercial documentation experience or legal experience
Familiarity with commercial lending products and services
Previous Credit Union or other Financial Services experience preferred
Skills/Abilities
nCino/Salesforce loan processing experience and TruStage formally known as Compliance Systems Documentation knowledge.
Organization - responsible for managing a variety of tasks and maintaining records of customer information.
Customer Service - communicate effectively with Members by answering questions, resolving issues, and providing additional information.
Problem Solving - identifying and finding solutions to challenges that arise throughout all aspects of the job
Strong time management skills
Highly organized and detail oriented
Excellent communication and negotiation skills
Ability to work independently and with a team
Physical Requirements These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.
