Buyer
About the OrganizationAt Chase Plastics, we're real people providing real solutions. It's something we've been doing since 1992, when Kevin and Carole Chase independently set out with nothing more than $2,500 in their pocket and a Detroit-bred work ethic. Their goal then - and now - was to do what big distributors would not: provide quality specialty, engineering and commodity thermoplastics for small- to medium-sized applications - and back it up with outrageous customer service.
Today, customer service is more than a value, it's instilled in our DNA, and it's inherent in everything we do. Just like the day we started, we're committed to providing you:
Real solutions that aren't delayed by red tape or inaction
A partnership based on a genuine understanding of your business and your goals
The tools and resources to help you succeed and thrive
EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
LocationClarkston Office
Description
At Chase Plastics, we're real people providing real solutions. As one of the Top 10 plastics distributors in the U.S., we strive every day to provide outrageous customer service to our valued customers throughout the U.S., Canada and Mexico. Our customers are shaping the world by making life-changing - and in many cases, life-saving - products in the medical, automotive, aerospace and industrial markets (among many others). We help them take their products from resin to reality by providing more than 18,000 specialty, engineering and commodity thermoplastics from some of the world's leading suppliers and getting the right product(s) to them, when and where they need it.
Chase Plastics is proud to be recognized as one of the Best Places to Work in the industry by Plastics News (2018 and 2016 respectively) as voted by our employees. Some of the benefits our employees enjoy include:
Competitive wages and bonus program
Generous healthcare benefits including Health, Dental, Vision, Life, Disability Insurance and Flexible Spending Accounts
401(k) match program
Paid time off, holidays and paid volunteer day
Training program to support new hires
Ongoing professional and leadership development opportunities
Fresh fruit and infused water provided daily at no cost to employees
Work hard, play hard company mentality
Fun employee engagement activities such as cornhole tournaments, family picnics, Tiger ticket giveaways, Halloween Wars, jeans Fridays, etc.
PRIMARY PURPOSE OF POSITION
To interact with customers, suppliers and sales force concerning orders and shipments in accordance with the Company's objectives. Devote full time to the business and affairs of Chase Plastic Services, Inc., and to use your best efforts to perform faithfully and efficiently the responsibilities assigned to you. Responsible for providing friendly, high quality customer service to all customers through the effective management of responsibilities assigned to you. This would include receive, investigate and respond to all customer and sales staff inquiries regarding orders, status of shipments, product information, availability of inventory, complaints and custom stocking programs.
DUTIES AND RESPONSIBILITIES
Buyer
Responsible for maintaining Quality Customer Service in accordance with Company Core Values (Core Ideology = Purpose + Core Values)
Work in accordance to all aspects of the Proactive Purchasing Model
Approach the position with a total savings mindset as it relates to overall Supply Chain Management. Included but not limited to: negotiation of purchase cost, freight savings, and warehouse costs
Build and develop relationships with internal and external customers and suppliers
Accurate processing of purchase orders following purchasing work instructions for assigned suppliers.
Daily coordination of supplier shipments, confirmations, and receipt of paperwork
Monitor all inbound purchase orders to ensure on-time arrival/delivery including overseas containers
Consolidate purchases to achieve cost savings
Assist with quarterly and annual supplier performance evaluation process for assigned suppliers
Responsible for upward communication regarding supplier performance to the Management team as issues arise
Resolve supplier invoice discrepancies, material returns, damage stock, and credit processing
Responsible for the Demand Review, Forward Stock, Forecasting, and Reorder points for assigned suppliers and locations
Evaluate locations to stock material considering freight and true outside storage costs to maximize company profitability
Manage Aged Inventory resolution and reduction for assigned suppliers
Learn product line and specifics of each supplier account with regards to product lead-times, supplier product line, market, and transit time from manufacturing plants
Work directly with Sales and Product Management on customer related inventory issues
Work with Product Management in accordance with current market pricing trends & react when necessary
Be an active member of the Raw Material Forecast Committee and in Target Cost Meetings
Review of weekly sales highlights, investigate, and act when appropriate
Work with Service Specialists and Sales to review custom stock programs for non-performance and communicate appropriately
Perform warehouse transfers between South Bend Warehouse and public warehouse partners when needed for assigned supplier products
Take an active role in the closing of sales monthly
Accountable in achieving team metric goals and performance
Provide backup for other purchasing team members when appropriate
Review Material shortages inventory weekly and communicate to operations team
Update & Maintain all supplier ISO documents to ensure accuracy
Participate in team Best Practice meetings
Responsible for continuous team improvement as it applies to meeting the needs of our customers/suppliers (internal and external)
Perform special projects or tasks as determined by management. This may include: supplier reporting, public warehouse reconciliation, Supplier Evaluations, training, writing procedures, monitoring performance and other selected areas
Travel with Account Managers/suppliers as deemed necessary by your manager
Focus on noted areas of improvement in yo
Position Requirements
QUALIFICATIONS
To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently to meet the needs of the business. The following requirements are representative of minimum levels of the knowledge, training, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE / TRAINING / SKILL and/or ABILITY
At least two (2) years of Purchasing experience is required. Experience in an industry related customer service department is preferred. Individual must always practice a high level of integrity in their daily work routine and maintain a professional and positive demeanor at all times. Proficient in the use of all Microsoft® Office software: Word, Excel, Outlook, PowerPoint, Publisher. Excellent organizational skills and the ability to manage multiple projects and prioritize daily tasks. The ability to assume responsibility for projects, exercise initiative and judgment, then implement actions without direct supervision. The ability to read and interpret, and apply common sense understanding to carry out instructions furnished in writing, oral or diagram form using documents such as procedure manuals, work instructions, and software manuals. Effective oral and written communication skills and the ability to communicate to a variet
