Woodward's Diversity, Inclusion and Belonging Commitment
At Woodward, no matter where you are from, your physical appearance, or how you identify, you deserve the opportunity to reach your greatest potential. We are on a journey to achieve this as an organization and want to work closely with our members to set the right path.
We humbly acknowledge this will be an imperfect journey. Yet, we are steadfastly committed to embracing the power of diverse people, perspectives and experiences for our current members, attracting the best talent across our communities, and creating an inclusive and rewarding workplaces for all.
Woodward supports our members' wellbeing and regularly benchmarks with other companies in our industry to offer an extensive Total Reward package for this position. Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Estimated hourly base pay:$21.83 (minimum) - $27.31(midpoint) - $32.79(maximum)
All members included in annual cash bonus opportunity
401(k) match (4.5%)
Annual Woodward stock contribution (5%)
Tuition reimbursement and Training/Professional Development opportunities for all members
12 paid holidays, including floating holidays
Industry leading medical, dental, and vision Insurance upon date of hire
Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave
Paid parental leave
Adoption Assistance
Employee Assistance Program, including mental health benefits
Member Life & AD&D / Long Term Disability / Member Optional Life
Member referral bonus
Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending
Voluntary benefits, including:
Home / Auto Insurance discounts
Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave
Are you ready to make your mark? If you're looking to join a dynamic team and innovative organization, we have an exciting opportunity for you. Woodward in Zeeland, MI is looking for Customer Support Representative on 1st shift to join their team. If you have experience in a customer facing role and providing excellent customer service, apply now!
What You Will Be Doing
Process and maintain customer purchase orders, external customer purchase order systems and electronic data interchange (EDI)
Maintain off-line sales systems as required (i.e., Product Master, FACT)
Responds to customer pricing requests per established price list
Interacts with other departments as required (order status, delivery updates, warranty & quality)
Interfaces with customers on a day-to-day basis
What We Are Looking For
High School diploma is required
Demonstrated work experience in customer-interface role or business process understanding through formal study
Basic knowledge of computer systems and software applications
Professional communication and interpersonal skills
Basic understanding of the sales process
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). All applicants must be U.S. Persons within the meaning of the ITAR and EAR, or eligible to obtain all required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce. The ITAR defines a U.S. Person as a U.S. citizen or national, lawful permanent resident (i.e., 'Green Card holder'), or a protected person (e.g., asylee, or refugee).
Woodward is an Equal Opportunity Employer
EO/AA/M/F/Disabled/Protected Veterans
