Server Engineering Technology Manager
The Technology Manager for Server Engineering provides thought leadership to deliver creative and efficient technical solutions. This role leads the development of strategic plans for products and/or initiatives. This role is also responsible for leading their resources to develop high level delivery plans based on a set of objectives (scope, delivery and technical approaches, risk, assumptions, staffing plans, other cost, and ongoing operational plans and cost). The Technology Manager also oversees client, customer, and vendor relations to ensure that service expectations are met or exceeded. Coaches and mentor employees. Provide leadership, guidance, and mentorship to the server operations team, fostering a collaborative and high-performance work environment. Provide guidance on ensuring servers are secure, patched, and compliant with industry standards. Collaborating with vendors for hardware procurement, licensing, and support. Identify and implement performance optimization strategies to enhance the efficiency and reliability of server infrastructure. Drive continuous improvement initiatives to optimize server performance, scalability, and reliability, keeping abreast of emerging technologies and industry trends. Additional responsibilities involve overseeing end-of-life software, licensing, and other regulatory requirements adhering our compliance framework. The ideal candidate will be AWS certified.
Position Responsibilities:
Strategy
Partner with corporate functional leaders to create and execute a technology strategy that will enhance overall business capabilities.
Stay abreast of technology industry trends and best practices.
Continuously transform the organization to increase efficiencies and reduce overall expense.
Partner with innovation team to test and learn emerging technology and its viable applicability to enhance corporate business capabilities.
Delivery Planning and Execution
Create, prioritize, plan and execute portfolio/product roadmaps or initiatives through collaboration with Technology and appropriate business partners.
Reduce time to market by utilizing Agile methodologies and/or applying appropriate methodologies, e.g. dev/sec/ops.
Surface issues and risks; escalate for resolution.
Provides insights on risks based on broad experience.
Ensure employees deliver new technology solutions and capabilities in accordance with the roadmap and ensure that they meet established objectives and expectations of business partners and/or colleagues.
Technology/Operational/Risk Control
Cultivate good system management disciplines including clearly defined and documented roles and responsibilities, documented phase processes and checkpoint and detailed planning for system deployment.
Define and report metrics based on overall business objectives.
Ensures compliance and control activities support technology and enterprise business objectives and are aligned with executive risk tolerances and expectations.
Ensures processes and controls within assigned area to enhance performance, security, reliability and availability of systems.
Drive a continuous improvement and compliant culture through documented policies, procedures and architecture.
Leadership
Manage and develop team cultivating a spirit of one team with shared goals and objectives.
Select, motivate and retain high performing talent.
Provide on-going feedback to maximize overall performance.
Position Qualifications:
Bachelor's Degree from an accredited university in Computer Science, Engineering, Math, or other relevant Technology degrees and/or experience or equivalent through a combination of education and/or technology experience or High School diploma or GED and 12 years of progressively responsible experience
6 years of technology experience and proficiency
6 years of experience leading large, complex/critical technology projects
5 years of experience influencing strategy for large organizations
5 years of experience managing others
5 years of experience in project planning, execution, and resource management.
5 years of hands-on experience on server technologies, including Windows, Linux, virtualization (VMware, Hyper-V), and cloud platforms (AWS, Azure, GCP)
This position is not eligible for sponsorship. Must have indefinite employment authorization.
Auburn Hills Operations Center
8:00am - 5:00pm Monday - Friday
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
