By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description:
WHY CHOOSE US?
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHERE YOUR CAREER IS A FORCE FOR GOOD !
In this role, you be responsible for coordinating collections staffing activities to ensure proper staffing for maintaining optimum productivity and quality donor care. Projects and coordinates resource requests so that each collections operation has staff and resources assigned in a manner that will assure success and/or be in accordance with agreed upon standards. You will maintain close working relationship with collections staff to make critical changes to the collections schedule.
Responsibilities
1. Schedule collections staff in accordance with booked drives and staffing assigned rules. May coordinate and select training sites.
2. Resolve scheduling conflicts while adhering to regional guidelines which may include scheduling staff required to be included in an on-call rotation and coordinating this particular collection staff on-call coverage.
3. May coordinate staff vacation approvals, sick leave and other time off request based on staffing needs and policies and procedures. Coordinates with staff supervisors on the process.
4. Generate staffing reports for management, as required.
5. Plans for rotation of staff for out-of-town, weekend and holiday operations. Balances workload among individuals and considers travel and overtime cost in the process.
6. Routinely monitor and identify critical scheduling related indicators and trends, communicating concerns to appropriate personnel.
WHAT YOU NEED TO SUCCEED
Qualifications -
* Associates Degree and a minimum two years related experience or combination of education and related experience is required.
* Excellent verbal and written communication skills.
* Effective organization skills and attention to detail is required.
* Excellent computer skills especially in the use of spreadsheet and/or databases are required.
* We are seeking a critical thinker that has excellent customer service skills.
* Knowledge of American Red Cross scheduling or staffing patterns preferred.
Schedule - Monday - Friday 8:30am - 5pm with on call responsibilities
Pay - Approximately $19 an hour
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
* Medical, Dental Vision plans
* Health Spending Accounts & Flexible Spending Accounts
* PTO + Holidays
* 401K with 5% match
* Paid Family Leave
* Employee Assistance
* Disability and Insurance: Short + Long Term
* Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
Interested in Volunteering?
Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.
Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
