Coordinator, Engagement - Detroit, MI
The Detroit Regional Chamber in Detroit, MI is looking to hire a talented individual for a full time Engagement Coordinator is responsible for executing the Chamber's established customer engagement and retention strategy for all assigned accounts, communicating the Chamber's value proposition to all customers and providing exceptional customer service.
This position earns a competitive salary. We provide great benefits, including health, dental, vision, a safe harbor 401(k) with a company match, generous paid time off (PTO), including the week between Christmas and New Year's Day and paid holidays. Additionally, we offer business mileage reimbursement as well as a hybrid work environment that allows you to work from home. If this sounds like the right opportunity for you, apply today.
"COVID-19 vaccination is required for new hires; request for accommodation for a waiver of this requirement will be considered as required by applicable law."
ABOUT DETROIT REGIONAL CHAMBER
Detroit Regional Chamber has been in business for over a century and is one of the oldest, largest, and most respected chambers of commerce in the country. As the voice of business in the Southeast Michigan region, our mission is to create a business-friendly climate and valuable experiences for members. We lead a robust economic development strategy and meet with some of Michigan's most influential audiences at the Mackinac Policy Conference. Our nonprofit seeks to help local businesses thrive, and our employees are the best at helping us to reach that goal!
We have been named a Detroit Free Press Top Workplace three years in a row! In addition to an inclusive work environment, competitive wages, a diverse benefits package, and a wide array of professional development opportunities, our employees work in the heart of downtown Detroit and play an active role in the resurgence of this great region.
A DAY IN THE LIFE OF AN ENGAGEMENT COORDINATOR
In this position, you play a vital role in the operations of our nonprofit as you manage the membership roster making notes and adjusting the information within our system as needed. You ensure Chamber communications are reaching the customer based on their interests and updating all records in CRM management system. You will work closely with the Director, Customer Data in identifying members whose information is not current, updating the internal database with any change and assisting with annual account verification.
QUALIFICATIONS FOR A CUSTOMER ENGAGEMENT COORDINATOR
- 1-3 years of experience working in a business environment
- High school diploma or equivalent
- Proficiency with general computer skills and familiarity with databases is a must
- Excellent written and verbal communication skills
Are you a motivated self-starter with the ability to work independently? Do you possess the skills and abilities to build a client relationship while providing high-level customer service? Do you have the ability to manage multiple relationships and projects? If yes, you might just be perfect for this position.
WORK SCHEDULE FOR AN ENGAGEMENT COORDINATOR
This position is full-time and typically works Monday - Friday, 8:30 AM - 5:00 PM. In this role you will occasionally attend early morning and/or evening networking events throughout Southeastern Michigan. There are also opportunities to work from home.
ARE YOU READY TO JOIN OUR ENGAGEMENT TEAM?
If you feel that you would be right for this nonprofit job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
The Detroit Regional Chamber is an equal opportunity employer.
Location: 48226
