Mary Free Bed Summary
We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.
Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care
Mission Statement
Restoring hope and freedom through rehabilitation.
Employment Value Proposition
At Mary Free Bed, we take pride in our values-based culture:
Diversity, Equity, and Inclusion. OurCommitment to providing an inclusive environment for patients, families, staff, and community, through embracing Diversity, Equity, and Inclusion T.O.G.E.T.H.E.R.
Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.
Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.
Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.
Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.
Summary
The Medical Billing Specialist/Denial Prevention Analyst is knowledgeable of payer regulations, as it relates to area of billing responsibility to ensure compliance with billing regulations. The Medical Billing Specialist/Denial Prevention Analyst will ensure accurate and timely submission and follow up on inpatient and outpatient claims.
Essential Job Responsibilities
Maintain patient confidentiality as it is described in the HIPAA Privacy Act
Submit timely, accurate and compliant insurance claims by utilizing the billing software
Timely follow up with patients and insurance companies on all unpaid claims until resolution; this includes
Understanding payor denial of claims reasons
The payor appeals process and sending necessary medical records
Resolve credit balance accounts; this includes
Research and understanding of processed claims to determine why there's a credit balance
Work with insurance company to process refunds as appropriate
Reviews explanation of benefits and benefits coverage to determine the best course of action. If needed for further clarification, contact insurance carrier
Analyzes denial trends for staff/organizational education purposes
Identify and report any billing system or payer issues to the Patient Financial Services System Analyst or Manager, as appropriate
Research and identify new or updated billing regulations and notify the Revenue Cycle System Analyst and Manager
Assist patients with payment options by explaining and offering alternative funding options
Handle incoming patient calls/e-mails regarding patient accounts
Assist in identifying additional educational opportunities for training of registration staff with billing regulations/requirements
Responsible for reviewing clinician notes for appropriate documentation to ensure accurate billing
Ensure payer and governmental agency regulatory and compliance requirements are consistently followed and applied
Process insurance rejections, denial, or requests for additional information such as invoices and Medical Records in a timely manner
Research online medical bulletins and policies, pricing and contractual issues
Reviews clinical documentation, coding and claim to determine if the times and services provided to patients were applied correctly
Prepares and mails written rationale of claim reconsideration request
Tracks all denials within a database for reporting
Maintains appropriate established timelines for follow up on outstanding appeal/reconsideration requests
Collaborates with other Revenue Cycle Management and clinical departments to resolve claim issues as needed
Perform other duties as assigned by the Manager
Embrace Diversity, Equity and Inclusion, by:
Treating everyone with dignity and respect
Opening more doors to opportunities for underrepresented cultures
Growing talent and people
Evaluating and eliminating disparities
Taking action against injustices, bias and racism
Honoring our differences and how to collaborate
Educating staff, patients and the communities we care for
Restoring Hope and Freedom, together
Customer Service Responsibilities
Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.
Responsibilities in Quality Improvement
Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction... For full info follow application link.
Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
